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Subject: comp.sys.ibm.pc.hardware.* Frequently Asked Questions (FAQ) Part 5/5

This article was archived around: 22 Mar 1998 19:29:59 -0500

All FAQs in Directory: pc-hardware-faq
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Archive-name: pc-hardware-faq/part5 Last-modified: 1997/11/10 Version: 1.25
Q) 9.2 What do the industry acronyms stand for? [From ralf@alum.wpi.edu (Ralph Valentino)] This is a list of 300+ acronyms which commonly come up in discussion of hardware. It does not contain abbreviations or names that don't stand for anything, nor does it attempt to explain exactly what the technology does, where it can be found, nor even how to use it in a sentence. So, is it completely useless? Well, sometimes just knowing what an acronym stands for is enough to tell you what people are talking about or where to go to get more information about it. If anyone has any additions, comments, or corrections, please forward them to me directly. Keep in mind that I have tried to avoid software topics except where they overlap with hardware ones, so don't bother telling me what BASIC stands for as it is outside the scope of this list. ABR Available Bit Rate AC Alternating Current AE Applications Engineer AFS Andrew File System AI Artificial Intelligence ALU Arithmetic-Logic Unit AM Amplitude Modulated AMD Advanced Micro Devices, Inc. AMI American Megatrends Inc. ANSI American National Standards Institute ASCII American Standard Code for Information Interchange ASIC Application Specific Integrated Circuit ASPI Advanced SCSI Programming Interface AT Advanced Technology ATA AT bus Attachment ATAPI AT Attachment Packet Interface ATDM Asynchronous Time Division Multiplexing ATM Asynchronous Transfer Mode AUI Attached Unit Interface BBS Bulletin Board System BCC Block Check Character BCD Binary Coded Decimal BE Back End BER Bit Error Rate BGA Ball Grid Array BiCMOS Bipolar Complementary Metal-Oxide Semiconductor BIOS Basic Input / Output System BNC Bayonet Nut Connector BPS/bps Bytes/bits Per Second BSC Binary Synchronous Communications BSD Berkeley Standard Distribution BTU British Thermal Units CAD Computer Aided Design CAM Computer Aided Manufacturing CAM Content Addressable Memory CAM Common Access Method (Committee) CAS Column Address Strobe CBX Common Branch eXtender CCD Charge Coupled Device CCITT Consultative Committee of International Telephony and Telegraphy CD Carrier Detect CDDI Copper Distributed Data Interface CDROM Compact Disk Read Only Memory CGA Color Graphics Adaptor CHS Cylinder Head Sector CISC Complex Instruction-Set Computer CLA Carry Lookahead Adder CMOS Complementary Metal-Oxide Semiconductor CP/M Control Program / Monitor CPI Clocks Per Instruction CQFP Ceramic Quad-FlatPack CPU Central Processing Unit CR Carriage Return CRC Cyclical redundancy check CRQ Command Response Queue CRT Cathode Ray Tube CS Chip Select CSMA Carrier Sense Multiple-Access CSMA/CD Carrier Sense Multiple-Access with Collision Detect CSR Command Status Register CTS Clear To Send DAE Digital Audio Extraction DASD Direct Access Storage Device DAT Digital Audio Tape DC Direct Current DCD Data Carrier Detect DCE Data Circuit-terminating Equipment DD Double Density DEC Digital Equipment Corporation DES Data Encryption Standard DID Direct Inward Dial DIMM Dual Inline Memory Module DIN Deutsche Industrie Norm DIP Dual-In-line Package DIS Draft International Standard DMA Direct Memory Access DOS Disk Operating System DPE Data Parity Error DPSK Differential Phase Shift Keying DRAM Dynamic Random Access Memory DS Double Sided DSP Digital Signal Processor DSR Data Set Ready DTC Data Terminal Controller DTE Data Terminating Equipment DTMF Dual-Tone MultiFrequency DTR Data Terminal Ready EBCDIC Extended Binary Coded Decimal Interchange Code ECC Error Correction Code ECL Emitter-Coupled Logic ECO Engineering Change Order ECU EISA Configuration Utility EDO Extended Data Out EEPROM Electrically Erasable Programmable Read-Only Memory EGA Enhanced Graphics Adaptor EIA Electronic Industries Association EIDE Enhanced Integrated Device Electronics EISA Enhanced Industry Standard Architecture EMI Electro-Magnetic Interference EMF Electro-Magnetic Force EMS Expanded Memory Specification EOF End Of File EOL End Of Line EOS Electrical Overstress EPROM Erasable Programmable Read-Only Memory ESD Electro-Static Discharge ESDI Enhanced Small Devices Interface FAT File Allocation Table FCC Federal Communications Commission FDD Fixed Disk Drive (or Floppy Disk Drive) FDDI Fiber Distributed Data Interface FDM Frequency Division Multiplexing FDX Full-Duplex Transmission FE Front End FEP Front End Processor FF Form Feed FIFO First-In First-Out FILO First-In Last-Out (same as LIFO) FM Frequency Modulation FPGA Field Programmable Gate Array FPU Floating Point Unit FRU Field-Replaceable Unit FSF Free Software Foundation FSK Frequency Shifty Keying FTP File Transfer Program GAS Gallium Arsenide GFLOPS Billions (10^9) of FLOating Point Operations Per Second ("GigaFlops") GNU Gnu's Not Unix GUI Graphical User Interface HD High Density HDD Hard Disk Drive HDX Half-Duplex Transmission HFS Hierarchical File System HPFS High Performance File System HS Helical Scan I/O Input / Output IBM International Business Machines Corp. IC Integrated Circuit ICU ISA Configuration Utility IDC Insulation Displacement Connector IDE Integrated Device Electronics IEEE Institute of Electrical and Electronic Engineers IMP Interface Message Processor IPC InterProcess Communication IRQ Interrupt ReQuest ISA Industry Standard Architecture ISDN Integrated Services Digital Network ISO International Standards Organization Jedec Joint Electronic Device Engineering Council JFS Journaled File System kVA KiloVolt-Amps LAN Local Area Network LAPM Link Access Procedure M LBA Linear Block Array LCD Liquid Crystal Display LED Light Emitting Diode LF Line Feed LIM Lotus/Intel/Microsoft Expanded Memory Manager Specification LRU Least-Recently Used LSB/lsb Least Significant Byte/bit LSI Large Scale Integration LUN Logical Unit Number MAN Metropolitan Area Network MB/Mb Mega Bytes/bits MBR Master Boot Record MCA Micro Channel Architecture MCGA Multi-Color Graphics Array MCM Multi-Chip Module MFLOPS Millions of FLOating Point Operations per Second ("MegaFlops") MFM Modified Frequency Modulated MHz MegaHertz MICR Magnetic Ink Character Recognition MIDI Musical Instrument Digital Interface MIMD Multiple-Instruction Multiple-Data MIPS Millions of Instructions per Second MISD Multiple-Instruction Single Data MMU Memory Management Unit MNP Microcom Network Protocol MODEM MOdulator / DEModulator MOPS Millions of Operations Per Second MOS Metal-Oxide Semiconductor MP MultiProcessor MPP Massively Parallel Processor MSB/msb Most Significant Byte/bit MSDOS Microsoft Disk Operating System MSI Medium Scale Integration MTBF Mean Time Between Failure MTU Maximum Transfer Unit N/C No-Connect NBS National Bureau of Standards NEMA National Electrical Manufacturers Association NFS Network File System NFU Not-Frequently Used NIU Network Interface Unit NMI Non-Maskable Interrupt NMOS Negatively doped Metal-Oxide Semiconductor NOP No OPeration NRU Not-Recently Used NSF National Science Foundation NVRAM NonVolatile Random Access Memory OCR Optical Character Recognition ODI Open Datalink Interface OEM Original Equipment Manufacturer OS Operating System OSF Open Software Foundation OSI Open Systems Interconnect PAL/PLA Programmable Array Logic (Logic Array) PB Push Button PBX Private Branch eXtender PC Personal Computer, Program Counter PCB Printed Circuit Board PCI Peripheral Component Interconnect PCM Pulse Code Modulation PCMCIA Personal Computer Memory Card International Association PE Processor Element PFF Page Fault Frequency PGA Pin Grid Array PIC Programmable Interrupt Controller PIO Programmed Input/Output PLCC Plastic Leaded Chip Carrier PLL Phase Locked Loop PM Preventive Maintenance PMOS Positively doped Metal-Oxide Semiconductor POST Power On Self Test PPP Point-to-Point Protocol PQFP Plastic Quad-FlatPack PROM Programmable Read-Only Memory PSTN Public Switched Telephone Network PTE Page Table Entry QAM Quadrature Amplitude Modulation QFP Quad-FlatPack QIC Quarter Inch Cartridge QoS Quality of Service RAID Redundant Arrays of Inexpensive Disks RAM Random Access Memory RAMDAC Random Access Memory Digital to Analog Converter RAS Row Address Strobe RCA Radio Corporation of America RCC Routing Control Center RFC Request For Comments RFI Radio Frequency Interference RI Ring Indicator RISC Reduced Instruction-Set Computer RLL Run Length Limited RMM Read Mostly Memory (same as EPROM) RMS Root Mean Squared RMW Read Modify Write ROM Read-Only Memory RPC Remote Procedure Call RPM Rotations Per Minute RTC Real Time Clock RTS Request To Send SAM Sequential Access Memory SASI Shugart Associates Standard Interface SCSI Small Computer Systems Interface SD Single Density SDLC Synchronous Data Link Control SDRAM Synchronous Dynamic Random Access Memory SE Systems Engineer SIMD Single-Instruction Multiple-Data SIMM Single Inline Memory Module SIPP Single Inline Pinned Package SISD Single-Instruction Single-Data SLIP Serial Line Internet Protocol SMD Surface Mount Device SMT Surface Mount Technology SNA System Network Architecture SNR Signal to Noise Ratio SO/SOL Small OutLine SOIC Small Outline Integrated Circuit SPOOL Simultaneous Peripheral Operation On Line SPT Sectors Per Track SPU Single Processor Unit SQE Signal Quality Error SRAM Static Random Access Memory SS Single Sided STDM Synchronous Time Division Multiplexing STN Super Twisted Nematic STU Streaming Tape Unit SVC Switched Virtual Channel SVGA Super Video Graphics Array TCM Trellis Code Modulation TCP/IP Transmission Control Protocol / Internet Protocol TDM Time Division Multiplexing TI Texas Instruments TIA Telecomm. Industry Assocation TLB Translation-Lookaside Buffer TPI Tracks Per Inch TSR Terminate and Stay Resident TTL Transistor-Transistor Logic TUV Technischer Ueberwachuags Verein UART Universal Asynchronous Receiver/Transmitter UDP User Datagram Protocol UMB Upper Memory Block UPS Uninterruptible Power Supply USL Unix System Labs UTP Unshielded Twisted Pair UUCP Unix to Unix Copy Program VC Virtual Channel VCI Virtual Channel Identifier VCR Video Cassette Recorder VESA Video Enhanced Standards Association VGA Video Graphics Array VLB VESA Local Bus VLIW Very Long Instruction Word VLSI Very Large Scale Integration VM Virtual Memory VME Versa Module Eurocard VP Virtual Path VR Virtual Reality VRAM Video Random Access Memory VTR Video Tape Recorder WAN Wide Area Network WATS Wide Area Telephone Service WD Western Digital WORM Write-Once Read-Many WS Wait State XGA eXtended Graphics Array XMS Extended Memory Specification XOR Exclusive-Or XT eXtended Technology ZIF Zero Insertion Force Q) 9.3 Where can I get the ISA/EISA/VLB/PCI/etc specs? PCMCIA 1030 East Duane Avenue, Suite G Sunnyvale CA 94086 Tel 408-720-0107 Fax 408-720-9416 They are in my mind necessary if you want to write programs that use Socket Services or Card Services, but maybe not necessary for designing hardware. A bit pricey they are. [From: cls@truffula.sj.ca.us (Cameron Spitzer): _EISA Specification_ BCPR Services Inc. POB 11137 Spring TX 77391 (713)251-4832 This book *specifies* the Extended ISA. The expansion slot and motherboard IO deviced are described. Also, a file format is defined for describing the configuration of an EISA-compatible Adapter. [From: comins@tecrus.enet.dec.com] Questions concerning PCI specifications or membership can be sent to: PCI Special Interest Group P.O. Box 14070 Portland, OR 97214 503-797-4207 503-234-6762 Non-members of the PCI SIG may request a PCI Local Bus Specification for $25 + shipping costs by calling: 1-800-433-5177 [From: herbst@techunix.technion.ac.il (Herbst OMR)] Quarter-Inch Cartridge Drive Standards, Inc. 311 East Carrillo Street Santa Barbara, California 93101 Telephone (805) 963-3853 Fax (805) 962-1541 Video Electronics Standards Association 2150 North First St. Suite 440 San Jose, CA 95131-2020 Telephone: (408) 435-0333 Q) 9.4 What books are available for the PC architecture? Edward Solari _ISA & EISA_ Theory and Operation Annabooks, San Diego CA USA ISBN 0-929392-15-9 This is an excellent book on the EISA and ISA architectures. Everything you need to know to make your own card, from timing to ECU config files. Tom Shanley _EISA System Architecture_ MindShare, Inc, Richardson, TX USA ISBN 1-881609-03-0 This book is good for an overview of the EISA and, in part, ISA systems. It doesn't go into enough detail to design boards from, but, as a quote from the sleeve says "The co-ops in the group have found them to be especially useful." Tom Shanley _PCI System Architecture_ MindShare, Inc, Richardson, TX USA ISBN 1-881609-06-5 [From: cls@truffula.sj.ca.us (Cameron Spitzer): Edward Solari _AT Bus Design_ Annabooks, San Diego CA USA ISBN 0-929392-08-6 This book describes the expansion slot which appeared in IBM's Personal Computer AT. This bus is now known as the Industry Standard Architecture Bus, or just ISA. It gives enough functional and timing detail for the hardware designer to ensure a new Adapter's compatibility. It does not discuss any of the defacto-standard Adapters, peripherals, or BIOS features, and gives only an overview of the memory and IO layout. The timing details are for the nominal 8 MHz bus clock. Recent practice of drastically increasing this clock rate is not discussed. [From: Shaun Burnett (burnesa@cat.com)] Scott Mueller _Upgrading and Repairing PCs, 2nd ed._ QUE ISBN 0-88022-856-3 I've found the following book to be an excellent reference on the PC. It discusses the IBM PC family and various peripherals. The book is written so that the novice user will find this book of use. Those that deal with PCs on a lower level will appreciate the numerous tables that contains information on such topics as serial port pin-outs, bus connection labels, and I/O ports addresses. _Pentium(tm) Processor System Architecture_ MindShare, Inc. ISBN 0-201-40992-5 _80486 System Architecture_ MindShare, Inc. ISBN 0-201-40994-1 _CardBus System Architecture_ MindShare, Inc. ISBN 0-201-40997-6 _ISA System Architecture_ MindShare, Inc. ISBN 0-201-40996-8 _PowerPC System Architecture_ MindShare, Inc. ISBN 0-201-40990-9 _PCMCIA System Architecture_ MindShare, Inc. ISBN 0-201-40991-7 _Pentium Pro System Architecture_ MindShare, Inc. ISBN 0-201-47953-2 _Plug and Play System Architecture_ MindShare, Inc. ISBN 0-201-41013-3 _The Universal Serial Bus System Architecture_ MindShare, Inc. ISBN 0-201-46137-4 _Protected Mode Software Architecture_ MindShare, Inc. ISBN 0-201-55447-X, Frank van Gilluwe _The Undocumented PC: A Programmer's Guide to I/O, CPUs, and Fixed Memory Areas, 2e_ (with disk) ISBN 0-201-47950-2 Rick Booth _Inner Loops: A Sourcebook for High-Performance 32-bit Software Design_ (with CD-ROM) ISBN 0-201-47960-5 Q) 9.5 What books are available on network programming? [From: p00736@psilink.com (Frederick J. Ingham)] In response to several queries, the following books are excellent resources on network programming: Roetzheim, William H., A C Programmers's Guide to the IBM Token Ring, Prentice Hall, Englewood Cliffs, New Jersey, 1991 Nance, Barry, Network Programming in C, QUE Corporation, Carmel, IN, 1990. (covers Netware NCP, IPX/SPX, and NetBIOS) Schwaderer, W. David, C Programmer's Guide to NetBIOS, IPX, and SPX, SAMS Publishing, Carmel, IN, 1992. Davis, Ralph, Windows Network Programming 'How to survive in a World of Windows, DOS, and Networks', Addison Wesley, Reading, Massachusetts, 1993. (covers NetBIOS, IPX/SPX, VINES Sockets, TCP/IP, Windows Sockets, Several NOS APIs, Mailslots, Named Pipes, etc.) Comer, Douglas E., Internetworking with TCP/IP, Client - Server Programming and Applications, Vol III, Prentice Hall, Englewood Cliffs, New Jersey, 1993. IBM, Local Area Network, Technical Reference, Document SC30-3383-03, IBM Corporation, 1990. (covers the IBM Token Ring Direct Interface, DLC, and NetBIOS programming) IBM, Operating System/2, Local Area Network Server, Application Programmer's Reference, Document S04G-1046-00, IBM Corporation, 1991. (covers the IBM LAN Server API and Microsoft LAN Manager API) Microsoft, LAN Manager Programmer's Reference, Microsoft Press, One Microsoft Way, Redmond, Washington, 1990. (covers the Microsoft LAN Manager API) Microsoft, Intel, Microsoft Networks/OpenNET, File Sharing Protocol, v2.0, 1988. Microsoft, Microsoft Networks, SMB File Sharing Protocol Extensions v2.0, 1988. Microsoft, Microsoft Networks, SMB File Sharing Protocol Extensions v3.0, 1989. (all of the above cover the Server Message Block protocol used by Microsoft LAN Manager and IBM LAN Server. they are available via ftp from ftp.microsoft.com) Q) 9.6 Which companies have ftp sites? [From: rfowler@access.digex.net (Ronald Fowler)] Officially Supported FTP Sites HARDWARE/ SOFTWARE FTP SERVERS 3Com ftp://ftp.3com.com/ Acorn Computers Ltd. ftp://ftp.acorn.co.uk/ Adaptec, Inc. ftp://ftp.adaptec.com/ Adobe Systems Incorporated ftp://ftp.adobe.com/ Advanced Micro Devices, Inc. (AMD) ftp://ftp.amd.com/ American Megatrends, Inc. (AMI) ftp://american.megatrends.com/ Apple Computer, Inc. ftp://ftp.apple.com/ Asante Technologies, Inc. ftp://ftp.asante.com/ Asymetrix ftp://ftp.asymetrix.com/ ATI Technologies Inc. ftp://atitech.ca/ Autodesk, Inc. ftp://ftp.autodesk.com/ Berkeley Software Design ftp://ftp.bsdi.com/ Booklink Technologies, Inc. ftp://ftp.booklink.com/ Borland ftp://ftp.borland.com/ BusLogic, Inc. (coming soon!!!) ftp://buslogic.com/ Cabletron Systems ftp://134.141.197.25/ Calera Recognition Systems ftp://calera.com/ Cirrus Logic Corporation ftp://ftp.cirrus.com/ Claris Corporation ftp://ftp.claris.com/ Compaq Computer Corporation ftp://ftp.compaq.com/ Cray Research ftp://ftp.cray.com/ Creative Labs, Inc. ftp://ftp.creaf.com/ Crystal Lake Multimedia, Inc. ftp://ftp.teleport.com/vendors/crystal/ Dell Computer Corporation ftp://ftp.dell.com/ Delrina Corporation ftp://ftp.delrina.com/ Diamond Multimedia Systems, Inc. ftp://ftp.diamondmm.com/ Digital Equipment Corporation ftp://ftp.digital.com/ Farallon Computing, Inc. ftp://ftp.farallon.com/ Phoenix Technologies ftp://ftp.ptltd.com/ Fractal Design Corporation ftp://ftp.fractal.com/ FTP Software, Inc. ftp://ftp.ftp.com/ Global Village Communication, Inc. ftp://ftp.globalvillag.com/ Gupta Corporation ftp://wji.com/gupta/ Hercules Computer Technology, Inc. ftp://ftp.netcom.com/pub/he/hercules Hewlett-Packard Company ftp://ftp-boi.external.hp.com/ IBM Corporation ftp://ftp.pcco.ibm.com/ (PC Company) ftp://software.watson.ibm.com(Software) ftp://ftp.ibm.net/ (Internet) ID Software, Inc. ftp://ftp.idsoftware.com/ Insignia Solutions, Inc. ftp://ftp.insignia.com/ Intel Corporation ftp://ftp.intel.com/ Intergraph Corporation ftp://ftp.intergraph.com/ MathWorks, Inc. ftp://ftp.mathworks.com/ McAfee Associates, Inc. ftp://ftp.mcafee.com/ Microcom ftp://ftp.microcom.com/ Microsoft Corporation ftp://ftp.microsoft.com/ MIPS Technologies, Inc. ftp://sgigate.sgi.com/ National Center for Supercomputing Applications ftp://ftp.ncsa.uiuc.edu/ NCR Microelectronics ftp://ftp.ncr.com/ NEC USA, Inc. ftp://ftp.nec.com/ NetManage, Inc. ftp://ftp.netmanage.com/ Netscape Communications Corporation ftp://ftp.mcom.com/ NeXT Computer, Inc. ftp://ftp.next.com/ Novell, Inc. ftp://ftp.novell.com/ Olivetti North America ftp://ftp.isc-br.com/ Panasonic Technologies, Inc. ftp://panasonic.com/ QMS, Inc. ftp://ftp.qms.com/ Quadralay Corporation ftp://ftp.quadralay.com/ Qualcomm Incorporated ftp://ftp.qualcomm.com/ Quarterdeck Office Systems, Inc. ftp://ftp.qdeck.com/ Samsung Semiconductor Corporation ftp://ftp.samsung.com/ SCO Open Systems Software ftp://ftp.sco.com/ Shiva Corporation ftp://shiva.com/ Siemens-Nixdorf Information Systems ftp://ftp.mch.sni.de/ Silicon Graphics, Inc. ftp://ftp.sgi.com/ SoftQuad, Inc. ftp://ftp.sq.com/ Sony ftp://sony.com/ SPRY, Inc. ftp://ftp.spry.com/ Spyglass, Inc. ftp://spyglass.com/ Standard Microsystems Corporation (SMC) ftp://ftp.smc.com/ STB Systems, Inc. ftp://stb.com/ Supra Corporation ftp://ftp.supra.com/ Symantec Corporation ftp://ftp.symantec.com/ Tadpole Technology, Inc. ftp://ftp.tadpole.com/ Taligent, Inc. ftp://ftp.taligent.com/ Telebit Corporation ftp://ftp.telebit.com/ Texas Instruments ftp://ti.com/ U.S. Robotics Corporation ftp://ftp.usr.com/ Western Digital Corporation ftp://ftp.wdc.com/ Wilson WindowWare, Inc. ftp://oneworld.wa.com/wwwftp/wilson/ Wyse Technology ftp://ftp.wyse.com/ Ziff-Davis Publishing ftp://ftp.zdbop.ziff.com/ Q) 9.7 Which companies have WWW sites? [From: rfowler@access.digex.net (Ronald Fowler)] Officially Supported World-Wide-Web Sites HARDWARE/ SOFTWARE WORLD-WIDE-WEB SERVERS Abstract Technologies, Inc. http://www.abstract.co.nz/ Adaptec, Inc. http://www.adaptec.com/ Adobe Systems Incorporated http://www.adobe.com/ Advanced RISC Machines, Inc. http://www.systemv.com/armltd/index.html Amdahl Corporation http://www.amdahl.com/ Advanced Micro Devices, Inc. (AMD) http://www.amd.com/ Apex Software Corporation http://www.apexsc.com/ Apple Computer, Inc. http://www.apple.com/ (Apple Home page) http://www.support.apple.com/ (support) http://www.info.apple.com/ (support/info) ATI Technologies, Inc. http://www.atitech.ca/ Berkeley Software Design, Inc. http://www.bsdi.com/ *Berkeley Systems, Inc. http://proper.com:70/1/mac/sponsors/BerkeleySystems/ Booklink Technologies, Inc. http://www.booklink.com/ Bristol Technology, Inc. http://www.bristol.com/ BTG Incorporated http://www.btg.com/ BusLogic, Inc. http://www.buslogic.com/ Claris Corporation http://www.claris.com/ Cisco Systems, Inc. http://www.cisco.com/ Columbia Data Products http://www.cdp.com/ Compaq Computer Corporation http://www.compaq.com/ Compton's NewMedia, Inc. http://www.comptons.com/ Cray Computer Corporation http://www.craycos.com/ Creative Labs, Inc. http://www.creaf.com/ Crystal Lake Multimedia, Inc. http://www.teleport.com:80/~crystal/ Cybernet Systems, Inc. http://www.cybernet.com/ Dell Computer Corporation http://www.dell.com/ Delrina Corporation http://www.delrina.com/ Diamond Multimedia Systems, Inc. http://www.diamondmm.com/ DigiBoard (division of Digi International) http://www.digibd.com/ Digital Equipment Corporation http://www.digital.com/ http://www.dec.com/ Display Tech Multimedia, Inc. http://www.ccnet.com/~dtmi/ Farallon Computing, Inc. http://www.farallon.com/ Fractal Design Corporation http://www.fractal.com/ FTP Software, Inc. http://www.ftp.com/ *Gateway 2000 (User Group) http://www.mcs.com/~brooklyn/home.html Global Village Communication, Inc. http://www.globalvillag.com/ Gupta Corporation (under construction) http://www.WJI.COM/mgupta/htmls/guphome.html HaL Computer Systems http://www.hal.com/ *Hercules Computer Technology, Inc. http://www.dnai.com/~hercules/ Hewlett-Packard Company http://www.hp.com/ (info) http://support.mayfield.hp.com/ (support) IBM Corporation http://www.ibm.com/ (main) http://www.austin.ibm.com/ (RISC 6000) http://www.pc.ibm.com/ (PC Company) *ID Software, Inc. (coming soon!!) http://www.idsoftware.com/ Informix Software, Inc. http://www.informix.com/ Insignia Solutions, Inc. http://www.insignia.com/ Intel Corporation http://www.intel.com/ Intergraph Corporation http://www.intergraph.com/ Iona Technologies, Inc. http://www.iona.ie/ Lantronix http://www.lantronix.com/ MathSoft, Inc. http://www.mathsoft.com/ MathWorks, Inc. http://www.mathworks.com/ McAfee Associates, Inc. http://www.mcafee.com/ Media Vision, Inc. http://www.mediavis.com/ *Micron http://www.micron.com/ Microsoft Corporation http://www.microsoft.com/ MIPS Technologies, Inc. http://www.mips.com/ Motorola, Inc. http://www.mot.com/ Nanao USA Corporation (North America) http://eizo-nanao.com Nanao USA Corporation (other places) http://www.eizo.co.jp/welcome/ NCR Microelectronics http://www.ncr.com/ NCSA http://www.ncsa.uiuc.edu/ NEC USA, Inc. http://www.nec.com/ NetManage, Inc. http://www.netmanage.com/ Netscape Communications Corporation http://mosaic.mcom.com/ Network Computing Devices, Inc. http://www.ncd.com/ NeXT Computer, Inc. http://www.next.com/ Novell, Inc. http://www.novell.com/ http://www.netware.com/ (Netware info) NVidia Corporation http://www.nvidia.com/ Olivetti North America http://www.isc-br.com/ Oracle Corporation http://www.oracle.com/ Phoenix Technologies (BIOS) http://www.ptltd.com/ Proteon, Inc. http://www.proteon.com/ QMS, Inc. http://www.qms.com/ Quadralay Corporation http://www.quadralay.com/ Qualcomm Incorporated http://www.qualcomm.com/ Quarterdeck Office Systems, Inc. http://www.qdeck.com/ Racal-Datacom, Inc. http://www.racal.com/ Radius, Inc. http://research.radius.com/ Responsive Software http://www.holonet.net/responsive/ Samsung Semiconductor Corporation http://www.samsung.com/ SCO Open Systems Software http://www.sco.com/ Shiva Corporation http://www.shiva.com/ Siemens-Nixdorf Information Systems http://www.sni.de/ Silicon Graphics, Inc. http://www.sgi.com/ SoftQuad, Inc. http://www.sq.com/ *Sony http://www.sony.com/ SPARC International, Inc. http://www.sparc.com/ SPRY, Inc. http://www.spry.com/ Spyglass, Inc. http://www.spyglass.com/ Standard Microsystems Corporation (SMC) http://www.smc.com/ Storm Software, Inc. http://www.stormsoft.com/storm/ Sun Microsystems, Inc. http://www.sun.com/ Sutton Designs http://www.suttondesigns.com/ Symantec Corporation http://www.symantec.com/ Synopsys, Inc. http://www.synopsys.com/ Taligent, Inc. http://www.taligent.com/ Tandem Computers, Inc. http://www.tandem.com/ Tatung Workstation R&D Group http://www.tatung.com/ Telebit Corporation http://www.telebit.com/ Thomas-Conrad Corporation http://www.compaq.com/ Tidalwave Technologies, Inc. http://www.tidalwave.com/ *Toshiba America http://www.global.net/toshiba.final.html/ Trusted Information Systems, Inc. http://www.tis.com/ UniPress Software Incorporated http://www.unipress.com/ Unisys Corporation http://www.unisys.com *U.S. Robotics Corporation http://www.primenet.com/usr/ VNP Software http://www.vnp.com/ Wall Data Incorporated http://www.walldata.com/ Western Digital Corporation http://www.wdc.com/ Wilson WindowWare, Inc. http://oneworld.wa.com/wilson/pages/index.html WordPerfect (Novell Applications Group) http://www.wordperfect.com/ *Wyse Technology http://www.wyse.com/wyse/ Xerox http://www.xerox.com/ *Xircom http://www.organic.com/Ads/Xircom/ Ziff-Davis Publishing http://www.ziff.com/ ZyXEL http://www.zyxel.com/ NOTES - Berkeley Systems, Inc. - I do not know if this is supported by Berkeley or not...if so, it's not very well kept. - Gateway 2000 Users Group - this user group is officially supported and recognized by Gateway 2000, as well as other companies like IBM. - Hercules Computer Technology - the WWW and FTP sites above are officially supported by Hercules; however, they will have their own web/ftp server up and running in early February. They will be "www.hercules.com" and "ftp.hercules.com." - ID Software - this server is up, though I don't believe they've actually written any documents yet. - Micron - I was told by Micron that their server would be up in late Jan./ early Feb. - The Sony server is up and running, though they haven't added support for their monitors yet....or for any other of their electronics' products. - Toshiba America - I don't believe this is officially supported but it does include some pretty good info on their notebooks/laptops - Wyse Technology - they have a few HTML "home page" documents on a other servers but I was asked to use their new server (above); it will go online between the 15th and 18th of January. - U.S. Robotics Corporation - I don't believe this is officially supported but it does give some good info on their products. - Xircom - I don't know if this is a supported site in the works or not...I'll let you be the judge Q) 9.8 What's the phone number for... [From: zeos@zeos.com] This list of industry phone numbers is provided as a service to the net community. It is not meant to be complete by any means, but if you have any suggestions for additions, or if you find any errors which should be corrected, please feel free to email me at support@zeos.com. This list will be reposted periodically with the appropriate updates. To obtain the latest list which is updated approximately once per month, send and email message to phone@zeos.com, and the list will automatically be sent to your account. Thank you to all who have sent me corrections/additions. Currently posted to: comp.sys.ibm.pc.hardware.misc (inside FAQ) and in biz.zeos.general Last modification date: December 4, 1995 *=Updated/corrected/added since last modification (#) 1STREADER ................. BBS ................... 615-230-8822 3Com ...................... BBS ................... 408-980-8204 9600bps 3Com ...................... CardFacts ............. 408-727-7021 3Com ...................... T/S ................... 800-876-3266 3Com ...................... Faxback ............... 800-638-3266 3Com ...................... Anonymous FTP ......... ftp.3com.com 3D Microcomputer .......... Sales ................. 905-472-8822 3D Microcomputer .......... Sales Fax ............. 905-472-6633 3D Microcomputer .......... Service ............... 905-472-3668 3D Microcomputer .......... Service Fax ........... 905-472-0550 3D Microcomputer .......... Tech Support .......... 800-846-7655 3D Microcomputer .......... Tech Support Fax ...... 905-472-0038 3rd Planet Software, Inc... BBS ................... 213-841-2260 2400bps 4th Dimension Software .... General ............... 214-934-0283 #9 ........................ General ............... 800-438-6463 #9 ........................ General ............... 617-674-0009 #9 ........................ FAX ................... 617-674-2919 #9 ........................ BBS ................... 617-862-7502 28.8 (A) A.I.R. .................... Fax ................... 408-428-0950 A.I.R. .................... Voice ................. 408-428-0800 Abacus Concepts............ BBS ................... 616-698-8106 2400bps Abaton Technology.......... BBS ................... 415-438-4650 2400bps Accent Systems ............ General ............... 800-726-7657 Accolade................... BBS ................... 408-296-8800 2400bps Acculogic ................. Product Support ....... 714-454-2441 Acculogic ................. Fax ................... 714-454-8527 Acculogic ................. BBS ................... 714-454-8124 Acer America............... BBS ................... 408-428-0140 Actix Systems ............. BBS ................... 408-970-3719 14400bps Actix Systems ............. Sales ................. 800-927-5557 Actix Systems ............. Service ............... 408-986-1625 Adaptec.................... Literature Request .... 800-934-2766 Adaptec ................... Automated Fax ......... 408-957-7150 Adaptec.................... BBS ................... 408-945-7727 14400bps Adaptec ................... General ............... 800-959-7274 Adaptec ................... General ............... 408-946-8600 Adaptec ................... Tech Support .......... 408-945-2550 Adaptec ................... Internet .......support@adaptec.com Addstor.................... BBS ................... 415-324-4077 14400bps Adobe Systems ............. BBS ................... 206-623-6984 14400bps Adobe Systems ............. Tech Support .......... 206-628-2757 Adobe Systems ............. Fax Back .............. 206-628-5737 Adobe Systems ............. FTP Site .............. ftp.adobe.com Advanced Digital Corp ..... BBS ................... 714-894-0893 2400bps Advanced Logic Research ... BBS ................... 714-458-6834 14400bps Advanced Logic Research ... Sales ................. 800-444-4ALR Advanced Logic Research ... Tech Support .......... 714-458-0863 Advanced Logic Research ... Fax ................... 714-458-0532 Advanced Logic Research ... Fax Back .............. 714-581-3332 Advanced Logic Research ... Internet .............. sales@alr.com Advanced Logic Research ... Internet .............. ftp/www.alr.com *Agson ..................... General ............... 800-444-4060 Ahead Systems ............. General ............... 415-623-0900 *Alogristics ............... General ............... 602-MSD-HELP *Algoristics ............... BBS ................... 602-830-5145 *Algoristics ............... Internet ....www.goodnet.com/~ssmith/ All Computer .............. BBS ................... 416-960-8679 2400bps Allied Telesis............. BBS ................... 415-964-2994 2400bps Alloy Computer Products.... BBS ................... 508-460-8140 2400bps Alpha Software Corp ....... BBS ................... 617-229-2915 2400bps Alpha Software Corp ....... General ............... 800-451-1018 ALR ....................... T/S ................... 714-458-1952 Altima .................... T/S ................... 800-356-9990 Altima..................... BBS ................... 510-356-2456 2400bps Altsys..................... BBS ................... 214-680-8592 2400bps AMD ....................... Literature ............ 800-222-9323 AMD ....................... Main .................. 800-538-8450 AMD ....................... Tech Support .......... 800-292-9263 Amdek ..................... T/S ................... 800-722-6335 Amdek Corporation.......... BBS ................... 408-922-4400 2400bps American Megatrends (AMI) . BBS ................... 404-246-8781 14400 American Megatrends (AMI) . BBS ................... 404-246-8782 V.32bis American Megatrends (AMI).. FaxBack ............... 404-246-8787 American Megatrends (AMI) . T/S ................... 404-246-8600 American Megatrends (AMI) . Bios Upgrades ......... 800-836-8026 American Megatrends (AMI) . FTP ........ftp.american.megatrends.com American Online ........... Tech Support .......... 800-827-3338 American Online ........... Sales/Billing ......... 800-827-6364 American Online ........... BBS ................... 800-827-5808 American Training Int'l ... General ............... 800-955-5284 AMIPRO (Upgrade to 3.0) ... Upgrading ............. 800-872-3387 AMIPRO .................... Cust. Service ......... 404-399-5505 Andataco .................. C/S ................... 800-443-9191 Andataco .................. Fax ................... 619-453-9294 APC (UPC's) ............... Tech Support .......... 800-443-4519 APCUG (Association of PC User Groups) ......... BBS ................... 408-439-9367 Apogee Software............ BBS ................... 508-365-2359 16800bps Appian .................... Main .................. 408-730-5400 Appian .................... Tech Support .......... 800-422-7369 Apple Computer ............ Fax Back .............. 800-SOS-APPL Apple Computer ............ T/S USA Only .......... 800-SOS-APPL Applied Engineering........ BBS ................... 214-241-6677 2400bps Archive Corporation ....... General ............... 714-641-0279 Areal Technology Inc ...... General ............... 408-436-6800 Artisoft .................. BBS ................... 602-884-8648 Artisoft .................. Sales ................. 800-TINY-RAM Artisoft .................. T/S ................... 602-670-7000 ARTIST Graphics............ BBS ................... 612-631-7669 2400bps ARTIST Graphics ........... General ............... 612-631-7800 ARTIST Graphics ........... Tech Support .......... 612-631-7888 ARTIST Graphics ........... Fax ................... 612-631-7802 ARTIST Graphics ........... Fax Back .............. 612-631-3509 ARTIST Graphics ........... Internet .............. artgraphics.com Asante Technologies ....... Voice ................. 800-622-7464 Asante Technologies ....... Fax ................... 408-432-6018 Asante Technologies ....... Fax Back .............. 800-741-8607 Asante Technologies ....... BBS ................... 408-432-1416 14.4N81 Asante Technologies ....... E-mail ................ support@asante.com Asante Technologies ....... FTP ................... ftp.asante.com Ashton-Tate ............... BBS ................... 213-324-2188 Ask Sam Systems............ BBS ................... 904-584-8287 2400bps AST Research .............. BBS ................... 817-230-6850 Asus motherboard (Aorta) .. General ............... 408-956-9077 Asus motherobard (Aorta) .. BBS ................... 408-956-9084 Asymetrix.................. BBS ................... 206-451-1173 14400bps AT&T ...................... Tech Support .......... 800-247-1212 AT&T Computer Systems...... BBS ................... 908-769-6397 2400bps Atari ..................... General ............... 408-745-2000 ATI Technologies .......... BBS ................... 905-764-9404 9600bps ATI Technologies .......... Compuserve ............ 74740,667 ATI Technologies .......... Compuserve ............ GO ATITECH- ATI Technologies .......... Customer Service ...... 905-882-2626 ATI Technologies .......... Fax ................... 905-882-2624 ATI Technologies .......... Sales ................. 905-882-2600 ATI Technologies .......... Tech Support .......... 905-882-2626 ATI Technologies........... BBS ................... 416-764-9404 14400bps Autodesk .................. General ............... 415-507-5000 Autodesk .................. BBS ................... 415-507-5921 Automated Design Systems... BBS ................... 404-394-7448 2400bps Award (Bios) .............. BBS ................... 415-968-0249 (B) Beagle Bros................ BBS ................... 619-558-6151 2400bps Below Zero ................ Mail Order ............ 800-461-2777 Below Zero ................ General ............... 403-547-0669 Bestgift Service........... BBS ................... 813-978-3044 2400bps Big State Doors............ BBS ................... 512-398-7346 14400bps Black Box ................. Sales/Tech Support .... 412-746-5500 Blackmond Software......... BBS ................... 505-589-0319 96H00bps Boca ...................... T/S ................... 407-241-8088 Boca Research.............. BBS ................... 407-241-1601 14400bps Borland ................... Automated Support ..... 800-524-8420 Borland.................... BBS ................... 408-439-9096 2400bps Borland ................... Compuserve ............ GO BORLAND Borland ................... Corporate Sales ....... 800-331-0877 Borland ................... Fax Back .............. 800-822-4269 Borland ................... General ............... 404-431-5250 Borland ................... Sales ................. 800-331-0877 Borland ................... T/S ................... 408-438-5300 Borland ................... T/S ................... 800-252-5547 Boston Computer Society ... BBS ................... 617-964-6939 Bourbaki................... BBS ................... 208-342-5823 2400bps Box Hill Systems .......... General ............... 800-727-3863 Brightbill Roberts......... BBS ................... 315-472-1058 2400bps Brightwork Development..... BBS ................... 914-667-4759 2400bps Brother ................... General (Canada) ...... 514-685-0600 Brother ................... BBS ................... 514-685-2040 Brother ................... T/S ................... 800-284-4357 Brown Bag Software......... BBS ................... 408-371-7654 16800bps Buerg Software............. BBS ................... 707-778-8944 2400bps BusLogic .................. BBS ................... 408-492-1984 BusLogic .................. Tech Support .......... 408-492-9090 BusLogic .................. Tech Support .......... 408-988-7338 BusLogic .................. Tech Support FAX ...... 408-492-1542 Buttonware................. BBS ................... 206-454-7875 14400bps Byte (magazine) ........... BBS ................... 617-861-9764 (C) Cabletron.................. BBS ................... 603-335-3358 14400bps Cabletron.................. Compuserve ............ go CTRON Cabletron Systems ......... FTP ................... 134.141.197.25 Cabletron Systems ......... internet .............. sales@ctron.com Cabletron Systems ......... internet .............. support@ctron.com Cabletron Systems ......... T/S & Sales ........... 603-332-9400 Cadworks .................. General ............... 800-545-4223 Calcomp ................... T/S ................... 800-CAL-COMP Calcomp.................... BBS ................... 714-821-2359 2400bps *Caere Corp .................BBS ................... 408-773-9068 Campbell Services.......... BBS ................... 313-559-6434 2400bps Canon ..................... Main Office ........... 516-488-6700 Canon ..................... Tech Support .......... 800-423-2366 Canon Printer (Italy)...... BBS ................... 9-2-58010997 16800bps Canon Printer Division..... BBS ................... 714-438-3325 9600bps Cardinal (Techs) .......... Tech Support .......... 717-293-3135 Cardinal 14.4 modem ....... Tech Support .......... 717-293-3124 Cardinal Technologies...... BBS ................... 717-293-3074 14400bps CBIS, Inc.................. BBS ................... 404-446-8405 2400bps cc:Mail.................... BBS ................... 415-691-0401 2400bps CCT Inc ................... General ............... 612-339-5870 CD Publishing Corp ........ FAX ................... 604-874-1431 CD Publishing Corp ........ General ............... 604-874-1430 CD Publishing Corp ........ General ............... 800-333-7565 CD-ROM Inc ................ Fax ................... 303-526-7395 CD-ROM Inc ................ General ............... 303-526-7600 Central Point Software .... BBS ................... 503-690-6650 14400bps Central Point Software .... PC Tools Tech Support . 503-690-8090 Central Point Software .... T/S ................... 503-690-8080 Certus..................... BBS ................... 216-546-1508 2400bps Cheyenne Software.......... BBS ................... 516-484-3445 2400bps Cheyenne Software ......... FTP Site .............. ftp.cheyenne.com Chipsoft................... BBS ................... 619-453-5232 2400bps Chips and Technologies .... General ............... 800-323-4477 Ciprico ................... General ............... 612-551-4100 Ciprico ................... Fax ................... 612-551-4002 Cirrus Logic .............. BBS ................... 510-440-9080 Cirrus .................... General ............... 800-272-1135 Cirrus Logic .............. General ............... 510-623-8300 Citizen America ........... General ............... 800-477-4683 Citizens America Corp...... BBS ................... 310-453-7564 2400bps Citizens America Corp ..... General ............... 213-453-0614 Citizens America Corp ..... Fax ................... 213-453-2814 Citrix .................... Fax ................... 305-341-6880 Citrix .................... General ............... 305-755-0559 Citrix .................... General ............... 800-437-7503 Citrix Systems............. BBS ................... 305-346-9004 2400bps Clarion Software........... BBS ................... 305-785-9172 2400bps Claris Corp................ BBS ................... 408-987-7421 14400bps Clark Development Corp..... BBS ................... 801-261-8976 16800bps Clear & Simple ............ General ............... 203-658-1204 Clear Software............. BBS ................... 617-965-5406 2400bps CMS Enhancement, Inc. ..... T/S ................... 714-222-6000 CNET....................... BBS ................... 408-954-1787 2400bps Coconut Computing Inc...... BBS ................... 619-456-0815 14400bps Codenoll................... BBS ................... 914-965-1972 2400bps Colorado Memory Systems ... General ............... 800-346-9881 Colorado Memory Systems ... BBS ................... 303-635-0650 (8N1) Colorado Memory Systems.... BBS ................... 970-635-0650 14400bps Columbia Data Products..... General ............... 407-869-6700 Columbia Data Products..... General ............... 800-613-6288 Columbia Data Products..... Fax ................... 407-862-4725 Communications Research.... BBS ................... 504-926-5625 2400bps Command Software .......... General ............... 407-575-3200 Command Software .......... BBS ................... 407-575-1281 14400bps Command Software .......... Fax ................... 407-575-3026 Compaq Computer Systems.... BBS ................... 713-378-1418 14400bps Compaq .................... General ............... 713-370-0670 Compaq .................... FTP Site .............. ftp.compaq.com Compaq .................... T/S ................... 800-888-5858 Compaq .................... Tech Support .......... 800-345-1518 Compaq .................... Tech Support .......... 800-652-6672 Compati ................... Tech Support .......... 815-756-3411 Compex .................... Voice ................. 714-630-7302 Compex .................... Fax ................... 714-630-6521 Compuadd .................. Tech Support .......... 800-456-3116 CompUSA ................... General ............... 800-COMPUSA CompUSA ................... Training Dept ......... 800-TRAIN-80 CompuServ Info. Serv. ..... General ............... 800-848-8199 *Compuserve ................ Tech Support .......... 800-609-1674 Computer Associates ....... General ............... 800-225-5224 Computer Peripherals Inc .. BBS ................... 805-499-9646 14400bps Computer Peripherals Inc .. Tech Support .......... 805-499-5751 Computer Support........... BBS ................... 214-404-8652 14400bps Computers International.... BBS ................... 213-823-3609 14400bps Computone Corp. ........... BBS ................... 404-343-9737 Computone Corp. ........... BBS ................... 404-664-1210 Computone Corp. ........... General ............... 404-475-2725 Computone Corp. ........... Tech Support .......... 404-475-2725 x250 Comtrol.................... BBS ................... 612-631-8310 28.8K Comtrol.................... BBS ................... 612-639-1502 14.4K Comtrol ................... WWW ................... www.comtrol.com Conner Peripherals ........ BBS ................... 408-456-4415 V.32 Conner Peripherals ........ Fax Back .............. 408-456-4903 Conner Peripherals ........ Tech Support .......... 408-456-3388 Conner Peripherals ........ Tech Support .......... 800-421-1879 Conner Peripherals ........ Tech Support .......... 800-426-6637 Control Data Corp. (CDC) .. General ............... 612-851-4131 Core International ........ BBS ................... 407-241-2929 2400bps Core International ........ Tech Support .......... 407-997-6044 Corel ..................... General ............... 800-836-7274 Corel System............... BBS ................... 613-728-4752 14400bps Cornerstone Technology .... BBS ................... 408-435-8943 2400bps Cornerstone Technology .... T/S ................... 408-435-8900 Corvus System, Inc......... BBS ................... 408-972-9154 2400bps Covox Corpoartion.......... BBS ................... 503-342-8261 14400bps CPI ....................... T/S ................... 800-235-7618 Creative Labs.............. C/S ................... 800-998-1000 Creative Labs.............. BBS ................... 405-742-6660 14400bps Creative Labs.............. ftp ................... ftp.creaf.com Creative Labs ............. T/S ................... 405-742-6622 Cross Communications....... BBS ................... 303-444-9003 14400bps Crosstalk Communications .. BBS ................... 404-740-8428 CTX (monitors) ............ BBS ................... 909-594-8973 CTX (monitors) ............ Repair (East Coast) ... 800-342-5289 CTX (monitors) ............ Repair (West Coast) ... 800-289-2189 CTX (monitors) ............ Service Center ........ 800-888-2012 CTX (monitors) ............ Sales ................. 800-888-9052 CTX (monitors) ............ FaxBack (acct #026) ... 818-837-4341 Cumulus.................... BBS ................... 216-464-3019 2400bps CYRIX ..................... BBS ................... 214-994-8610 14400bps CYRIX ..................... General ............... 800-FAS-MATH CYRIX ..................... T/S ................... 800-327-6284 CYRIX ..................... T/S ................... 800-GO-CYRIX CYRIX ..................... Technical Support ..... 800-848-2979 x325 (D) D-Link Systems, Inc........ BBS ................... 714-455-1779 14400bps D-Link .................... LAN adaptors/cards .... 800-361-5265 DAC Software............... BBS ................... 214-931-6617 2400bps DAK Online Resource Center. BBS ................... 818-715-7153 14400bps Dallas (chip)............. Tech Support .......... 510-796-6100 Dariana Technology Group... BBS ................... 714-994-7410 2400bps Darwin Systems............. BBS ................... 301-251-9206 14400bps Data Access................ BBS ................... 305-238-0640 2400bps Data Shield ............... T/S ................... 312-329-1601 Data Technology Corp ...... BBS ................... 408-942-4010 Data Technology Corp ...... Tech Support .......... 408-262-7700 Datadesk/Prometheus........ BBS ................... 503-691-5199 9600bps DataEase Int'l............. BBS ................... 203-374-6302 2400bps Datapoint ................. General ............... 210-593-7000 Dataproducts Corp.......... BBS ................... 818-887-8167 9600bps Datastorm (Procomm) ....... BBS ................... 314-875-0503 14400bps Datastorm (Procomm) ....... Business .............. 314-443-3282 Datastorm (Procomm) ....... Fax ................... 314-875-0595 Datastorm (Procomm) ....... Tech Support .......... 314-875-0530 David Systems.............. BBS ................... 408-720-0406 2400bps Dayna Communications....... BBS ................... 801-535-4205 2400bps DCA........................ BBS ................... 404-740-8428 9600bps Dell Computer ............. BBS ................... 512-728-8528 Dell Computer ............. Customer Service ...... 800-624-9897 Dell Computer ............. Sales ................. 800-879-3355 Dell Computer ............. Tech Fax .............. 800-950-1329 Dell Computer ............. Tech Support .......... 800-624-9896 Dell Computer ............. FTP Site .............. ftp.dell.com Delphi..................... BBS ................... 800-365-4636 2400bps Delrina Technology Inc..... BBS ................... 416-441-2752 16800bps Delrina Technology Inc..... General ............... 416-441-3676 DeltaComm Development ..... BBS ................... 919-481-9399 16800bps DeltaComm Development ..... General ............... 919-460-4556 DeltaComm Development ..... FAX ................... 919-460-4531 Describe .................. General ............... 800-448-1586 Development Technologies .. General ............... 803-790-9230 Diamond ................... General ............... 408-325-7000 Diamond ................... BBS 9600-1440 baud ... 408-325-7175 Diamond ................... Fax ................... 408-773-8000 Diamond ................... Fax Back .............. 800-380-0030 Diamond ................... Tech Support .......... 408-325-7100 Diamond ................... Internet .............. www.diamondmm.com Diamond ................... Internet .............. ftp.diamondmm.com Diconix ................... T/S ................... 513-259-3100 Digiboard Inc. ............ BBS ................... 612-943-0812 2400bps Digiboard Inc. ............ Tech Support .......... 612-943-9020 Digicom Systems, Inc ...... BBS ................... 408-262-5629 Digicom Systems, Inc ...... Voice ................. 408-262-1277 Digital Communications..... BBS ................... 513-433-5080 2400bps Digital Equip. Corp.(DEC) . General ............... 508-493-5111 DEC ....................... ordering by modem ..... 800-234-1998 DEC ....................... ordering by fax ....... 800 234-2298 DEC ....................... ordering by fax ....... 800-524-5694 DEC ....................... ordering by phone ..... 800 PC BY DEC DEC ....................... Product info .......... 800-DIGITAL DEC ....................... Tech Support .......... 800-354-9000 Digitrend Systems Corp. ... General ............... 818-772-0190 Dilog ..................... General ............... 408-241-3192 Disk Technician Corporation BBS ................... 619-272-9240 2400bps DNA Networks, Inc.......... BBS ................... 215-296-9558 2400bps Dove Computer.............. BBS ................... 919-343-5616 14400bps DPT (Dist Process Tech) ... BBS ................... 407-831-6432 DPT (Dist Process Tech) ... General ............... 407-260-3566 DPT (Dist Process Tech) ... Tech Support .......... 407-830-5522 DSI (Digicom Systems) ..... BBS ................... 408-262-5629 DSI (Digicom Systems) ..... Sales ................. 800-833-8900 DSI (Digicom Systems) ..... Tech Support .......... 408-262-1277 DTC ....................... Tech Support .......... 408-262-7700 DTC ....................... BBS ................... 408-942-4010 DTC ....................... Fax ................... 408-942-4052 DTC ....................... Fax Back .............. 408-942-4005 DTC ....................... General ............... 408-942-4000 DTK........................ Main .................. 818-810-8880 DTK........................ Tech Support (IL) ..... 800-804-8048 DTK........................ Tech Support (NJ) ..... 908-562-8800 DTK........................ Tech Support (GA) ..... 800-746-4386 DTK........................ Tech Support (FL) ..... 305-597-8888 DTK ....................... Fax Back .............. 800-806-1DTK Dudley Software............ BBS ................... 615-966-3574 2400bps Durant Technologies ....... T/S ................... 800-451-4813 Dynamic Microprocessor..... BBS ................... 516-462-6638 2400bps Dysan Corp................. Tech Support .......... 408-988-3472 (E) EagleSoft.................. BBS ................... 812-479-1310 16800bps Eastman Kodak ............. T/S ................... 800-255-3434 Elek-Tec, Inc ............. General ............... 800-395-1000 Elite Business App's....... BBS ................... 410-987-2335 2400bps Emac/Everex................ BBS ................... 510-226-9694 2400bps Emerald Systems ........... T/S ................... 800-366-4349 Enable Software............ BBS ................... 518-877-6316 2400bps Ensoniq ................... General ............... 610-647-3930 Envisions ................. BBS ................... 415-259-8145 Epson ..................... T/S ................... 800-922-8911 Epson ..................... Tech Support .......... 213-539-9955 Epson America, Inc......... BBS ................... 310-782-4531 9600bps Equinox Systems, Inc....... BBS ................... 305-378-1696 2400bps eSoft Inc.................. BBS ................... 303-699-8222 16800bps ETS Incorporated........... BBS ................... 801-265-0919 14400bps Everex Systems ............ General ............... 800-821-0806 Everex Systems ............ Fact Fax .............. 510-683-2800 Everex Systems ............ Tech Support .......... 510-498-4411 Exabyte ................... Sales ................. 800-445-7736 Exabyte ................... T/S ................... 303-447-4323 Exabyte ................... BBS ................... 303-447-7100 Exabyte Direct Srvce Admn . Fax ................... 303-447-7199 Excalibur.................. BBS ................... 408-244-0813 14400bps Exis....................... BBS ................... 416-439-8293 14400bps EZX Publishing............. BBS ................... 713-280-8180 14400bps (F) Family Scrapbook........... BBS ................... 904-249-9515 16800bps Fifth Generation Systems .. BBS ................... 504-295-3344 Fifth Generation Systems .. T/S ................... 800-766-7283 Fifth Generation Systems .. T/S: Mace, Fastback ... 800-873-4384 Fifth Generation Systems... BBS ................... 504-295-3344 2400bps Flashllink ................ BBS ................... 717-293-3074 FlashTek .................. BBS ................... 208-883-3859 FlashTek .................. Email ................. flashtek@proto.com FlashTek .................. England ............... 44-476-74108 FlashTek .................. General ............... 208-882-7275 FlashTek .................. Orders ................ 800-397-7310 Folio...................... BBS ................... 801-229-6668 2400bps Footprint Works ........... T/S ................... 800-465-8470 *Folio ..................... General ............... 801-229-6700 *Folio ..................... General ............... 800-543-6546 Footprint Works ........... General ............... 416-860-0477 Foresight Resources........ BBS ................... 816-891-8465 2400bps Frederick Engineering, Inc. BBS ................... 301-290-6944 2400bps FreeLance ................. Cust Support .......... 800-223-1662 Fresh Technology........... BBS ................... 602-497-4235 2400bps FTP Corp .................. Tech Support .......... 508-685-3600 FTP Corp .................. Sales ................. 800-282-4387 Fujitsu America, Inc....... General ............... 408-432-6333 Fujitsu America ........... T/S ................... 408-432-1300 Fujitsu America, Inc. ..... Tech Support .......... 800-826-6112 Fujitsu America, Inc. ..... Tech Support .......... 00-826-6112 Fujitsu America, Inc ...... FaxBack ............... 408-428-0456 *Future Domain ............. General ............... 408-934-7274 *Future Domain ............. Fax ................... 714-253-0429 Future Domain ............. Tech Support .......... 714-253-0400 Future Domain ............. Update Center ......... 800-879-7599 Future Domain.............. BBS ................... 714-253-0432 2400bps FutureSoft Engineering..... BBS ................... 713-588-6870 2400bps (G) Galacticomm................ BBS ................... 305-583-7808 14400bps GammaTech ................. General ............... 405-359-1219 GAP Development Company.... BBS ................... 714-493-3819 14400bps Gateway ................... General ............... 800-846-2000 Gateway ................... T/S ................... 714-553-1555 Gateway ................... Tech Support .......... 800-846-2301 Gateway BBS................ BBS ................... 605-232-2109 14400bps Gateway Communications..... BBS ................... 714-863-7097 2400bps Gazelle Systems ........... T/S: Optune ........... 800-233-0383 Gazelle Systems............ BBS ................... 801-375-2548 2400bps GEcho...................... BBS ................... 316-263-5313 16800bps General DataComm Ind....... BBS ................... 203-598-0593 14400bps GEnie Information Services. BBS ................... 800-638-8369 2400bps Genoa ..................... BBS ................... 408-362-2999 Genoa ..................... Tech Support .......... 408-362-2900 Genovation ................ Fax ................... 714-833-0322 Genovation ................ General ............... 714-833-3355 Gensoft Development........ BBS ................... 206-562-9407 2400bps GeoClock................... BBS ................... 703-241-7980 14400bps GeoWorks .................. T/S ................... 415-644-3456 Gibson Research ........... BBS ................... 714-362-8848 2400bps Gibson Research ........... Sales-T/S: Spinwrite .. 714-362-8800 GigaTrend, Inc............. BBS ................... 619-566-0361 2400bps Global Village Comm........ General ............... 408-523-1000 Global Village Comm........ Tech Support .......... 408-523-1050 Global Village Comm........ BBS ................... 408-523-2403 14400bps Goldstar .................. T/S ................... 800-777-1192 Goldstar .................. Tech Support .......... 408-432-1331 Goldstar Technologies...... BBS ................... 408-432-0236 14400bps Graphic Workshop........... BBS ................... 416-729-4609 14400bps Gravis .................... BBS ................... 604-431-5927 Gravis .................... Tech Support .......... 604-431-1807 Great American Software.... BBS ................... 603-889-7292 2400bps GSI ....................... General ............... 714-261-7949 GSI ....................... Fax ................... 714-757-1778 Gupta Technologies, Inc.... BBS ................... 415-321-0549 2400bps GVC Technologies........... BBS ................... 201-579-2380 14400bps GVC Technologies .......... General ............... 800-289-4821 (H) *HAL Computer Systems ...... General ............... 408-379-7000 *HAL Computer Systems ...... Fax ................... 408-379-5022 *HAL Computer Systems ...... Tech Support .......... 800-HAL-9111 *HAL Computer Systems ...... Internet .............. www.hal.com HardDrives Intl............ Sales? ................ 800-998-8093 Harvest Computers, Inc .... General ............... 800-249-0458 Harvest Computers, Inc .... Tech Support .......... 713-367-3355 Harvest Computers, Inc .... BBS ................... 713-292-2620 Hayes ..................... T/S ................... 404-441-1617 Hayes Microcomputer........ BBS ................... 404-446-6336 14400bps Hayes Microcomputer........ BBS ................... 800-874-2937 14400bps Hayes On-line ............. BBS (product info) .... 800-874-2937 Hazard Soft................ BBS ................... 405-243-3200 16800bps HDC Computer............... BBS ................... 206-869-2418 2400bps Headland .................. General ............... 510-656-0503 Headland Technology........ BBS ................... 415-656-0503 2400bps Headstart ................. T/S ................... 800-722-6224 Hercules Computer Tech. ... BBS ................... 510-623-7034 Hercules Computer Tech. ... Tech Support .......... 510-623-6030 Hercules Computer.......... BBS ................... 510-540-0621 2400bps Hewlett-Packard Co. ....... Customer Information .. 800-752-0900 Hewlett-Packard Co. ....... Fax Back .............. 800-331-1917 Hewlett-Packard Co. ....... BBS ................... 408-553-3500 Hewlett-Packard Co. ....... Tech Support .......... 800-858-8867 Hewlett-Packard Co. ....... FTP Site .............. ftp-boi.external.hp.com Houston Instruments ....... T/S ................... 800-444-3425 Hyundai Electronics ....... Tech Support .......... 800-234-3553 (I) i-link .................... email (Germany) ....... info@ilink.de i-link .................... General (Germany) ..... +4930-216-20-48 IBM PC Users Group ........ BBS ................... 404-988-2790 IBM ....................... Automated Fax ......... 800-426-3395 IBM ....................... BBS ................... 919-517-0001 14400bps IBM ....................... BBS Information ....... 800-848-8199 IBM ....................... BBS (Toronto, Canada) . 905-316-4255 IBM ....................... BBS (Toronto, Canada) . 416-492-1823 IBM ....................... BBS (Vancouver, Canada) 604-664-6464 IBM ....................... BBS (Montreal, Canada). 514-938-3022 IBM ....................... BBS (Winnipeg, Canada). 204-934-2798 IBM ....................... BBS (Victoria, Canada). 604-380-5441 IBM ....................... Cust. Relation (Canada) 800-465-6600 IBM ....................... Defect Support ........ 800-237-5511 IBM ....................... FTP ................... software.watson.ibm.com IBM ....................... General ............... 800-426-3333 IBM ....................... General ............... 800-426-2468 IBM ....................... General (USA) ......... 800-547-1283 IBM ....................... General (Canada) ...... 800-465-7999 IBM ....................... PS/2 HelpCenter ....... 800-772-2227 *IBM Personal Systems ...... Competency Center ..... 800-547-1283 IMC Networks............... BBS ................... 714-724-0930 2400bps IMSI Software.............. BBS ................... 415-454-2893 2400bps Indelible Blue ............ Fax ................... 919-878-7479 Indelible Blue ............ General ............... 800-776-8284 Indelible Blue ............ General ............... 919-878-9700 Infinity Computer Services. BBS ................... 215-965-8028 2400bps Infochip Systems........... BBS ................... 408-727-2496 2400bps Informix................... BBS ................... 913-492-2089 2400bps InfoShare.................. BBS ................... 703-803-8000 96H00bps Innovative Data Concepts... BBS ................... 215-357-4183 2400bps Inset Corporation.......... BBS ................... 203-740-0063 14400bps Insignia Solutions......... BBS ................... 415-694-7694 2400bps *Intergraph ................ General ............... 800-239-2500 x2000 *Intergraph ................ Faxlink ............... 800-240-4300 *Intergraph ................ Internet ..........ftp/www.intergraph.com *Intergraph ................ BBS ................... 205-730-8786 *Intergraph ................ Sales ................. 800-240-1000 Integrated Inf Tech ....... BBS ................... 408-727-0952 Integrated Inf Tech ....... Mathco T/S ............ 800-448-5033 Integrated Inf Tech ....... XtraDrive T/S ......... 408-727-1676 Intel...................... BBS ................... 916-356-3600 Intel ..................... Cust. Support/FaxBack.. 800-538-3373 Intel ..................... FaxBack ............... 800-525-3019 Intel ..................... FaxBack ............... 503-629-7576 Intel ..................... Fax ................... 503-629-7580 Intel ..................... Fax ................... 800-458-6231 Intel ..................... Sales ................. 800-538-3373 Intel ..................... Sales ................. 503-629-7354 *Intel ..................... Tech Support .......... 503-264-7000 Intel Application Support.. BBS ................... 916-356-3600 14400bps Intelligent Graphics Corp.. BBS ................... 408-441-0386 2400bps Intracorp.................. BBS ................... 305-378-8793 2400bps Intuit .................... ....................... 800-624-8742 Iomega .................... T/S ................... 800-456-5522 Iomega..................... BBS ................... 801-778-4400 2400bps Irma DCA .................. T/S ................... 404-740-0300 Irwin ..................... T/S ................... 800-421-1879 Irwin Magnetics............ BBS ................... 313-930-9380 9600bps ITAC Systems, Inc ......... General ............... 214-494-3073 (J) JDR Microdevices........... BBS ................... 408-559-0253 2400bps Jetfax..................... BBS ................... 415-324-1259 2400bps Jetform.................... BBS ................... 613-563-2894 2400bps (K) Kalok (HDD) ............... BBS ................... 408-738-4258 Kalok (HDD) ............... FAX ................... 408-747-1319 Kalok (HDD) ............... Voice ................. 408-747-1315 Kaypro .................... Tech Support .......... 619-481-3900 Kensington Microware ...... T/S ................... 800-535-4242 Kent Marsh................. BBS ................... 713-522-8921 2400bps Keytronics ................ Tech Support .......... 800-262-6006 Kodiak Technology ......... BBS ................... 408-452-0677 2400bps Kodiak Technology ......... Tech Support .......... 800-777-7704 Kurta ..................... 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BBS ................... 510-651-6837 14400bps Micropolis Corp ........... BBS ................... 818-709-3310 2400bps Micropolis Corp ........... Tech Support .......... 818-709-3325 MicroProse................. BBS ................... 301-785-1841 2400bps Microrim................... BBS ................... 206-649-9836 2400bps Microsoft ................. BBS ................... 206-646-9145 Microsoft ................. BBS 9600 .............. 206-936-6735 Microsoft ................. BBS Canada ............ 905-507-3022 Microsoft ................. FTP ................... ftp.microsoft.com Microsoft ................. FTP ................... gowinnt.microsoft.com Microsoft ................. General (Toronto) ..... 416-568-0434 Microsoft ................. Cust. Support ......... 800-426-9400 Microsoft Access .................................. 206-635-7050 Microsoft Basic PDS ............................... 206-635-7053 Microsoft C Compiler .............................. 206-635-7007 Microsoft COBOL ................................... 206-637-7096 Microsoft Customer Sales & Service ................ 800-426-9400 Microsoft Corporate Switchboard ................... 206-882-8080 Microsoft DOS 5 ................................... 206-646-5104 Microsoft DOS 5 recordings ........................ 206-646-5103 Microsoft Excel for Macintosh ..................... 206-635-7080 Microsoft Excel for Windows & Excel for OS/2 ...... 206-635-7070 Microsoft FORTRAN Compiler ........................ 206-635-7015 Microsoft LAN Manager for UNIX .................... 206-635-7021 Microsoft Macro Assembler ......................... 206-646-5109 Microsoft Mail for Windows & Mail for Macintosh ... 206-637-9307 Microsoft Money for Windows ....................... 206-635-7131 Microsoft Mouse, BallPoint, & Hardware ............ 206-637-7096 Microsoft Pascal .................................. 206-637-7096 Microsoft PowerPoint for Windows .................. 206-635-7145 Microsoft PowerPoint for Macintosh ................ 206-635-7145 Microsoft Profiler ................................ 206-635-7015 Microsoft Project for Windows and Macintosh ....... 206-635-7155 Microsoft Project for MS-DOS ...................... 206-635-7155 Microsoft Publisher for Windows ................... 206-635-7140 Microsoft Quick Assembler ......................... 206-635-7010 Microsoft QuickC Compiler ......................... 206-635-7010 Microsoft Test Tools for Windows .................. 206-635-7052 Microsoft Visual Basic Startup .................... 206-646-5105 Microsoft Windows Applications for OS/2 ver. 2.0 .. 206-635-7247 Microsoft Windows Environment ..................... 206-637-7098 Microsoft Windows Applications .................... 206-637-7099 Microsoft Word for Macintosh ...................... 206-635-7200 Microsoft Word for MS-DOS ......................... 206-635-7210 Microsoft Word for OS/2 ........................... 206-454-2030 Microsoft Word for Windows ........................ 206-462-9673 Microsoft Works for Macintosh ..................... 206-635-7160 Microsoft Works for MS-DOS ........................ 206-635-7150 Microsoft Works for Windows ....................... 206-635-7130 **** ALL Microsoft OTHER PRODUCTS ................ 206-454-2030 MICROSOFT STARTUP AND INSTALLATION SUPPORT Microsoft LAN Manager Startup (first 30 days only). 206-635-7020 Microsoft MS-DOS 5.0 (first 90 days only) ......... 206-646-5104 Microsoft QuickBASIC Startup ...................... 206-646-5101 Microsoft SQL Server Startup (first 30 days only).. 206-637-7095 Microsoft Visual Basic Startup .................... 206-646-5105 Microsoft Windows Entertainment Pack .............. 206-637-9308 Microsoft Windows Software Development Kit (SDK)... 206-635-3329 FAST TIPS SERVICES Microsoft Fast Tips General ....................... 800-936-4100 Microsoft Excel for Macintosh ..................... 206-635-7081 Microsoft Excel for Windows ....................... 206-635-7071 Microsoft MS-DOS 5.0 .............................. 206-646-5103 Microsoft Project for Windows ..................... 206-635-7156 Microsoft Visual Basic ............................ 206-646-5107 Microsoft Windows ................................. 206-635-7245 Microsoft Word for Macintosh ...................... 206-635-7201 Microsoft Word for MS-DOS ......................... 206-635-7211 Microsoft Word for Windows ........................ 206-635-7231 INCREMENTAL FEE-BASED SUPPORT Microsoft OnCall for Basic $2/min.................. 900-896-9999 Microsoft OnCall for Basic $20/call ............... 206-646-5106 Microsoft OnCall for MS-DOS $2/min................. 900-896-9000 Microsoft OnCall for MS-DOS $20/call .............. 206-646-5108 Microsoft OnCall for Visual Basic $2/min........... 900-896-9876 Microsoft OnCall for Visual Basic $20/call ........ 206-646-5106 Microsoft Network Support $175/call ............... 206-635-7022 Microsystems Software...... BBS ................... 508-875-8009 2400bps Microtech.................. BBS ................... 203-469-6430 2400bps MicroTek................... BBS ................... 310-538-4032 14400bps Microtest.................. BBS ................... 602-996-4009 2400bps Mitsubishi Inc. ........... T/S ................... 800-344-6352 Mitsubishi Inc............. Tech Support .......... 213-515-3993 Mitsumi ................... BBS ................... 415-691-4469 Mitsumi .................. Sales ................. 516-752-7730 Mitsumi .................. Tech Support .......... 408-970-9699 Mitsumi .................. Tech Support .......... 408-970-9730 Motorola................... BBS ................... 800-843-3451 Motorola................... BBS ................... 512-891-3733 Motorola................... BBS ................... 512-891-3733 Mountain Computer, Inc .... BBS ................... 408-438-2665 Mountain Computer, Inc .... 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Tech Support .......... 800-638-9273 Nuiq Software Inc.......... BBS ................... 914-833-1479 14400bps Number Nine................ BBS ................... 617-497-6463 96H00bps (O) OCR Systems................ BBS ................... 215-938-7245 2400bps Okidata ................... T/S ................... 800-634-0089 Okidata ................... Tech Support .......... 609-235-2600 Okidata.................... BBS ................... 800-283-5474 9600bps Olivetti Office USA ....... General ............... 201-526-8200 Omen Technology............ BBS ................... 503-621-3746 9600bps OPTi, Inc ................. Voice ................. 408-980-8178 Ontrack Computer Systems .. BBS ................... 612-937-0860 Ontrack Computer Systems .. Data Recovery ......... 800-872-2599 Ontrack Computer Systems .. Sales Dos utils ....... 800-752-1333 Ontrack Computer Systems .. Sales: Disk Manager ... 800-752-1333 Ontrack Computer Systems .. Tech Support .......... 612-937-2121 *Ontrack Computer Systems .. Internet ..........www/ftp.ontrack.com Open Network............... BBS ................... 718-638-2239 2400bps *OPTi, Inc ................. Voice ................. 408-468-8000 *OPTi, Inc ................. BBS ................... 408-486-8051 Orange Micro .............. T/S ................... 714-779-2772 Orchid Technology ......... BBS ................... 510-683-0327 Orchid Technology ......... General ............... 510-683-0300 Orchid Technology ......... Sales ................. 800-767-2443 Orchid Technology ......... Tech Support .......... 510-683-0323 Orchid Technology ......... Tech Support Fax ...... 510-681-6982 Origin..................... BBS ................... 512-328-8402 2400bps (P) Pacific Data Product ...... T/S ................... 619-597-3444 Pacific Data Products...... BBS ................... 619-452-6329 2400bps Packard Bell .............. BBS - Canada .......... 416-542-7359 Packard Bell .............. BBS USA ............... 801-250-1600 2400bps Packard Bell .............. T/S Hardware .......... 800-733-4411 Packard Bell .............. T/S Software .......... 801-579-0161 Packard Bell............... Customer Service ...... 801-579-0160 Palindrome................. BBS ................... 708-505-3336 2400bps Panasonic ................. T/S ................... 800-222-0584 Panasonic Communica'n Sys.. BBS ................... 201-863-7845 Panasonic Printers ........ Cust Support .......... 708-468-5440 Paperback Corporation...... BBS ................... 415-644-0782 16800bps Paradise .................. Tech Support .......... 800-832-4778 Paradise Systems........... BBS ................... 714-753-1234 14400bps Patton & Patton Software... BBS ................... 408-778-9697 2400bps *PC Central ................ Internet .............. pcc@pccentral.com *PC Central ................ Internet .............. www.pccentral.com PC Power and Cooling ...... ....................... 619-931-5700 PC Power and Cooling ...... ....................... 800-722-6555 PC User Groups) ........... BBS ................... 408-439-9367 *PC Systems ................ General ............... 800-PC-SYSTEMS *PC Systems ................ Tech Support .......... 510-603-1404 PCubid (CPU fans) ......... General ............... 916-338-1338 Pentax Technologies........ BBS ................... 303-460-1637 16800bps Perstore .................. BBS ................... 602-894-4605 Perstore .................. Tech Support .......... 602-894-4601 Philips ................... BBS ................... 719-593-4081 Phoenix (Bios) ............ BBS ................... 405-321-2400 14400bps Phoenix (Bios) ............ Tech Support .......... 617-551-4000 Pinnacle Publishing........ BBS ................... 206-251-6217 2400bps Pinpoint Publishing........ BBS ................... 707-523-0468 2400bps PKWare..................... BBS ................... 414-354-8670 16800bps PKWare..................... Voice ................. 414-354-8699 PLI........................ BBS ................... 510-651-5948 2400bps Plus Development .......... BBS ................... 408-434-1664 Plus Development .......... Tech Support .......... 900-740-4433 Plus Development .......... Tech Support ...Calif.. 800-826-8022 Practical Peripherals ..... BBS ................... 805-496-4445 14400bps Practical Peripherals ..... General ............... 800-442-4774 Practical Peripherals ..... T/S ................... 404-840-9966 Priam Systems ............. Tech Support .......... 408-954-8680 Priam Systems.............. BBS ................... 408-434-1646 2400bps Prime Solutions ........... Tech Support Disk Tech. 800-847-5000 Princeton Graphic Systems.. BBS ................... 404-664-1210 2400bps Princeton Graphics ........ T/S ................... 404-664-1010 Pro Engineering Inc ....... General ............... 613-738-3864 Pro Engineering Inc ....... FAX ................... 613-738-3871 ProComm Support ........... BBS ................... 314-474-8477 Programmer's Workshop ..... General ............... 216-494-5260 Programmer's Workshop ..... General ............... 216-494-8715 Programmer's Workshop ..... General ............... 800-336-1166 Prometheus Products........ BBS ................... 503-691-5199 14400bps Promise Technology ........ General ............... 408-452-0948 Promise's Technology ...... Tech Support .......... 408-452-1180 Promise's Technology ...... BBS ................... 408-452-1267 Proportional Software ..... General ............... 800-666-4672 Proteon ................... T/S ................... 508-898-3100 Proteon.................... BBS ................... 508-366-7827 2400bps Public Brand Software...... BBS ................... 317-856-2087 14400bps Pure Data ................. T/S ................... 800-661-8210 Pure Data.................. BBS ................... 214-242-3225 14400bps (Q) Q+E Software .............. BBS ................... 919-851-1381 Q+E Software .............. Sales ................. 800-876-3101 Q+E Software .............. Technical Support ..... 919-851-1152 QIC Standards Inc ......... Fax ................... 805-962-1541 QIC Standards Inc ......... General ............... 805-963-3853 Qmail...................... BBS ................... 901-382-5583 16800bps QMS ....................... BBS ................... 205-633-3632 QMS ....................... FAX ................... 205-633-3145 QMS ....................... General ............... 205-633-4300 QNX ....................... T/S ................... 613-591-0941 QNX ....................... Fax ................... 613-591-3579 Quadram.................... BBS ................... 404-564-5678 2400bps Qualcomm .................. Internet .............. ftp.qualcomm.com Qualitas................... BBS ................... 301-907-8030 14400bps Qualitas .................. FaxFacts .............. 301-718-6066 Qualitas .................. General ............... 301-907-6700 Qualitas .................. Tech Support .......... 301-907-7400 Qualitas .................. T/S FAX ............... 301-718-6061 Qualitas .................. Toll Free ............. 800-676-6386 Quantex Microsystems ...... General ............... 800-228-0566 Quantex Microsystems ...... Service ............... 800-864-9022 Quantex Microsystems ...... FAX ................... 800-987-7209 Quantex Microsystems ...... Tech .................. 800-864-8650 Quantum.................... BBS ................... 408-894-3214 2400bps Quantum ................... T/S (end user) ........ 800-826-8022 Quantum ................... T/S ................... 408-894-4000 Quantum ................... T/S ................... 408-944-0410 Quarterdeck ............... BBS ................... 310-314-3227 V.32bis Quarterdeck ............... BBS ................... 310-396-3904 14400bps Quarterdeck ............... Customer Service ...... 800-354-3222 Quarterdeck ............... Fax ................... 310-314-3217 Quarterdeck ............... Sales ................. 310-392-9851 Quarterdeck ............... Tech Support - Fax .... 310-399-3802 Quarterdeck ............... Tech Support - UK ..... +4471 973-0663 Quarterdeck ............... Tech Support .......... 310-392-9701 Quarterdeck ............... Tech Support DeskView.. 310-392-9851 Quarterdeck ............... Tech Support Manifest.. 310-392-9851 Quercus Systems............ BBS ................... 408-867-7488 14400bps Quess Micro................ BBS ................... 719-597-8670 14400bps Quick Link II SW .......... General ..14.4 Modem .. 714-362-5800 QuickBBS................... BBS ................... 407-896-0494 16800bps (R) Racal Interlan/Rabbit Soft. BBS ................... 508-264-4345 2400bps Race....................... BBS ................... 305-271-2146 2400bps Rams' Island Software...... BBS ................... 303-841-6269 16800bps Rancho Technology ......... Tech Support .......... 714-987-3966 RC Electronics ............ General ............... 714-375-3791 RelayNet National.......... BBS ................... 301-229-5623 16800bps Remote Control Int......... BBS ................... 619-431-4030 2400bps Reveal .................... General ............... 818-713-1400 Reveal .................... BBS ................... 818-713-8188 Reveal .................... Fax ................... 818-883-0510 Revelation Technologies.... BBS ................... 206-641-8110 2400bps Ricoh Corp ................ General ............... 201-882-2000 Rix Softworks.............. BBS ................... 714-476-0728 2400bps *Rockwell Int'l ............ Internet ............www.nb.rockwell.com Rodime Inc ................ General ............... 407-997-0774 Rybs Electronics........... BBS ................... 303-443-7437 2400bps (S) S3 ........................ General ............... 408-986-8144 S3 ........................ BBS ................... 408-654-5676 Saber Software............. BBS ................... 214-361-1883 14400bps Safetynet, Inc ............ Tech Support .......... 201-467-1024 Safetynet, Inc ............ Sales ................. 800-851-0188 Safetynet, Inc ............ BBS ................... 201-467-1581 Salt Air BBS............... BBS ................... 801-261-8976 16800bps Samsung Info Systems....... BBS ................... 201-691-6238 2400bps Samsung Info. Syst......... BBS ................... 408-434-5684 Samsung Info. Syst......... Tech Support .......... 800-446-0262 Santa Cruz Operation (SCO). Tech Support .......... 800-347-4381 Santronics Software........ BBS ................... 305-248-7815 16800bps SEAboard................... BBS ................... 201-473-1991 9600bps SeaFax..................... Automated Fax Back Serv 408-438-2620 Seagate Technology ........ BBS ... French ........ 33-1-40-67-1034 2400bps Seagate Technology ........ BBS ... Germany ....... 49-89-140-9331 Seagate Technology ........ BBS ... Singapore ..... 65-227-2217 Seagate Technology ........ BBS ... UK ............ 44-628-478011 Seagate Technology ........ BBS ... USA ........... 408-438-8771 14400bps Seagate Technology ........ Customer Service ...... 800-468-3472 Seagate Technology ........ General ............... 408-438-6550 Seagate Technology ........ Sales ................. 408-438-8111 Seagate Technology ........ Tech Support .......... 408-438-8222 Searchlight Software....... BBS ................... 516-689-2566 9600bps Seiko Instrument .......... Tech Support .......... 800-757-1011 Seiko Instrument .......... BBS ................... 408-383-9474 SemWare.................... BBS ................... 404-641-8968 9600bps Sharp ..................... T/S ................... 708-759-8555 Sharp...................... BBS ................... 404-962-1788 16800bps Shiva Corporation.......... BBS ................... 617-621-0190 2400bps Shugart ................... Tech Support .......... 714-770-1100 Sierra Online.............. BBS ................... 209-683-4463 14400bps *Sierra Inc ................ General ............... 800-644-7267 PC Brand ................ Tech Support .......... 800-255-5245 Tandon .................. Tech Support .......... 800-722-7263 Positive Corp ........... Tech Support .......... 800-452-6345 KLH Computers ........... Tech Support .......... 800-347-1222 Premier Innovations ..... Tech Support .......... 800-347-1222 Sigma Design............... BBS ................... 510-770-0111 2400bps Silicon Valley Computers .. BBS ................... 415-967-8081 Silicon Valley Computers .. General ............... 415-967-1100 Sitka Corporation.......... BBS ................... 415-769-8774 2400bps Sitka...................... BBS ................... 510-769-8774 2400bps SMC ....................... BBS ................... 714-707-2481 V.32 SMC ....................... T/S ................... 800-992-4762 SMS Technology............. BBS ................... 510-964-5700 9600bps Sofnet..................... BBS ................... 404-984-9926 14400bps Sofnet..................... Voice ................. 404-984-8088 Sofnet..................... Fax ................... 404-984-9956 Sofnet..................... Sales ................. 800-FAXWORKS SoftArc Inc................ BBS ................... 416-609-2250 14400bps Softklone.................. BBS ................... 904-878-9884 14400bps Softlogic Solutions ....... Tech S Disk Optimize .. 800-272-9900 Softlogic Solutions........ BBS ................... 603-644-5556 2400bps Softronics ................ Fax ................... 719-548-1878 Softronics ................ T/S ................... 719-593-9550 Softronics................. BBS ................... 719-593-9295 2400bps Software Products Intl..... BBS ................... 619-450-2179 2400bps Software Security.......... BBS ................... 203-329-7263 2400bps Software Venture........... BBS ................... 510-849-1912 2400bps Solutions Systems.......... BBS ................... 617-237-8530 2400bps Sony ...................... Customer Relations .... 800-282-2848 Sony ...................... Sony CD-ROM hotline ... 408-894-0555 Sony ...................... Sony CD-ROM BBS ....... 408-955-5107 Sony ...................... faxback service ....... 408-955-5505 Sony ...................... Faxback ............... 800-961-SONY *Sony ...................... Upgrades/Parts ........ 800-222-7669 Sparco Communications ..... General ............... 800-840-8400 Sparco Communications ..... General ............... 601-323-5360 Sparco Communications ..... e-mail ................ sparco@sparco.com SparkWare.................. BBS ................... 901-382-5583 16800bps Specialix Inc ............. General ............... 408-378-7919 Specialix Inc ............. UK .................... 44-0-932-354254 Spectra Publishing......... BBS ................... 408-730-8326 2400bps SprintNet.................. BBS ................... 800-546-1000 2400bps SPSS ...................... BBS ................... 312-836-1900 SPSS ...................... Sales ................. 800-543-2185 SPSS ...................... Tech Support .......... 312-329-3410 Stac Electronics .......... Tech Support .......... 619-431-6712 Stac Electronics........... BBS ................... 619-431-5956 14400bps Star (Printers) ........... T/S ................... 908-572-3300 Star Micronics............. BBS ................... 908-572-5010 14400bps STB Systems ............... BBS ................... 214-437-9615 16800bps STB Systems ............... BBS ... UK ............ 44-181-897-1008 STB Systems ............... Fax ................... 214-234-1306 STB Systems ............... Fax ... France ........ 33-144-647687 STB Systems ............... Fax ... UK ............ 44-181-897-1006 STB Systems ............... General ............... 800-234-4334 STB Systems ............... General ............... 214-234-8750 STB Systems ............... General ... France .... 33-144-647685 STB Systems ............... General ... UK ........ 44-181-897-1003 Storage Dimensions ........ Tech S Speedstor ...... 408-395-2688 Storage Dimensions......... BBS ................... 408-944-1220 14400bps *Stratford Healthcare Systems General .............. 415-692-7970 *Stratford Healthcare Systems Fax .................. 415-692-1073 *Stratford Healthcare Systems Internet ..www.stratfordsoftware.com Summagraphics ............. T/S ................... 203-384-1344 Summagraphics ............. T/S ................... 800-729-7866 Sun ....................... Express ............... 800-USE-SUN Sun ....................... Main Helpline ......... 800-USA-4SUN Sundial Systems ........... General ............... 310-596-5121 Sunrise Software........... BBS ................... 404-256-9525 2400bps Sunriver................... BBS ................... 512-835-8082 2400bps Supermac Software.......... BBS ................... 408-773-4500 2400bps Supra Corp................. BBS ................... 503-967-2444 14400bps Supra Corp ................ INTERNET .............. ftp.supra.com Supra Copr ................ INTERNET .............. www.supra.com Swan Technologies.......... BBS ................... 814-237-6145 14400bps Sydex...................... BBS ................... 503-683-1385 2400bps Symantec................... BBS ................... 503-484-6669 14400bps Symbios Logic ............. Tech Support .......... 719-573-3016 Symbios Logic ............. BBS ................... 719-573-3562 Syquest ................... ....................... 415-226-4000 Syquest ................... Fax Back .............. 800-245-2278 Syquest.................... BBS ................... 510-656-0473 9600bps Sysgen .................... T/S ................... 800-821-2151 Sysgen..................... BBS ................... 408-946-5032 2400bps Systems Compatibility...... BBS ................... 312-670-4239 2400bps (T) T.A.G. BBS................. BBS ................... 313-582-6671 16800bps Tandon Corp ............... General ............... 805-523-0340 Tandy Corp................. General ............... 817-390-3011 Tandy Corp................. Tech Support .......... 817-878-6875 Tangram Enterpise Soln's .. General ............... 919-851-6000 Target Software ........... BBS ................... 813-521-1705 14400bps Tatung Co. of America ..... Tech Support .......... 213-979-7055 Teac America, Inc ......... Fax Back .............. 213-727-7629 TEAMate.................... BBS ................... 213-318-5302 14400bps Tech Assist, Inc .......... Sales ................. 800-274-3785 Tech Assist, Inc .......... Tech Support .......... 813-547-0499 Tech Assist, Inc .......... Fax ................... 800-226-5404 Tech Data ................. BBS ................... 813-538-7090 Tech Data ................. Tech Support .......... 800-553-7977 Tecmar..................... BBS ................... 216-349-0853 14400bps Tektronics ................ BBS ................... 503-685-4504 Tektronics ................ General ............... 800-835-6100 Tektronics ................ Tech Support .......... 800-835-6100 Tektronics ................ Service ............... 800-547-8949 Telebit Corp. ............. Tech Support .......... 800-835-3248 Telebit.................... BBS ................... 408-745-3803 14400bps Telix Support ............. BBS ................... 416-439-9399 Telix Support.............. BBS ................... 416-439-8293 16800bps Template Garden Software... BBS ................... 212-627-5089 9600bps Texas Instruments ......... Tech Support .......... 512-250-7407 Texas Instruments.......... BBS ................... 512-250-6112 2400bps TheComplete PC ............ BBS ................... 407-997-9130 14400bps TheComplete PC ............ Fax ................... 407-997-9621 14400bps TheComplete PC ............ Tech Support .......... 407-997-8062 14400bps TheSoft Programming........ BBS ................... 415-581-3019 2400bps Thomas-Conrad Corp ........ BBS ................... 512-836-8012 14400bps Thomas-Conrad Corp ........ T/S ................... 800-334-4112 24 hour Thomas-Conrad Corp ........ T/S ... Canada ........ 800-654-3822 Thumper Technologies....... BBS ................... 918-627-0059 2400bps Thunderbyte USA............ BBS ................... 615-442-2833 14400bps Tiara Computer Systems..... BBS ................... 415-966-8533 14400bps Timeline Software.......... BBS ................... 415-892-0408 2400bps Timeslips.................. BBS ................... 508-768-7581 2400bps Tops microsystems.......... BBS ................... 510-769-8774 2400bps TOPS Support .............. BBS ................... 415-769-8874 TopSoft Software........... BBS ................... 502-425-9941 16800bps Toshiba America ........... BBS ................... 714-837-4408 Toshiba America ........... Tech Support .......... 800-999-4273 Toshiba Printer Products... BBS ................... 714-581-7600 2400bps Trantor ................... BBS ................... 510-656-5159 Trantor ................... FAX ................... 510-770-9910 Trantor Systems............ BBS ................... 415-656-5159 2400bps Traveling Software......... BBS ................... 206-485-1736 14400bps Trident ................... BBS ................... 415-691-1016 Trident ................... Tech Support .......... 415-691-9211 Tripplite ................. T/S ................... 312-329-1601 Trius...................... BBS ................... 508-794-0762 16800bps *True Magenta Computers .... General ............... 905-549-6933 *True Magenta Computers .... BBS ................... 905-312-1170 *True Magenta Computers .... FAX ................... 905-545-2637 *True Magenta Computers .... Tech Support .......... 905-545-2615 True Vision................ BBS ................... 317-577-8783 2400bps Tseng Labs ................ Fax ................... 215-860-7713 Tseng Labs ................ General................ 215-968-0502 TSR Systems................ BBS ................... 516-331-6682 2400bps *TTS Multimedia ............ General ............... 800-887-4968 Turbo Tax.................. BBS ................... 619-453-5232 2400bps TurboCom................... BBS ................... 503-482-2633 14400bps Turtle Beach............... BBS ................... 717-845-4835 14400bps (U) U.S.Robotics .............. Voice ................. 708-982-5151 U.S.Robotics .............. FaxBack ............... 800-762-6163 U.S.Robotics .............. CompuServe ............ GO USROBOTICS U.S.Robotics .............. Internet .............. support@usr.com U.S.Robotics .............. Sales & Marketing ..... 800-342-5877 U.S.Robotics .............. T/S ................... 800-982-5151 U.S.Robotics .............. T/S Fax ............... 708-933-5552 Unicore ................... General ............... 508-686-6468 Unicore ................... General ............... 800-800-2467 Unicorn Software........... BBS ................... 317-784-2147 2400bps UNIFACE Corp .............. General ............... 510-748-6145 UNIFACE Corp .............. Support ............... 510-748-6445 UniNova Service Corp....... BBS ................... 509-962-3407 *UniNova Service Corp ...... Fax ................... 509-925-3893 *UniNova Service Corp ...... General ............... 509-925-3894 *UniNova Service Corp ...... Internet ........... sales@uninova.com US Sage.................... BBS ................... 417-331-7433 2400bps USNO Time of Day .......... BBS ................... 202-653-0351 UUNET ..................... ................... 800-488-6386 (V) *ValueMedia ................ BBS ................... 510-440-0922 *ValueMedia ................ FAX ................... 510-252-9454 *ValueMedia ................ Tech Support .......... 510-252-0190 Ven Tel.................... BBS ................... 408-922-0988 14400bps Ventura Software........... BBS ................... 619-673-7691 14400bps Vermont Microsystems....... BBS ................... 802-655-7461 2400bps VESA ...................... FAX ................... 408-435-8225 VESA ...................... General ............... 408-435-0333 *Vicom Technology .......... General ............... 800-818-4266 *Vicom Technology .......... Fax ................... 800-889-7235 *Vicom Technology .......... Internet ..........www.vicomtech.com Video Seven ............... T/S ................... 800-248-1850 Video Seven................ BBS ................... 510-656-0503 14400bps ViewSonic ................. General ............... 800-888-8583 Virex...................... BBS ................... 919-419-1602 14400bps Visual Business Systems.... BBS ................... 404-953-1613 2400bps Volkswriter................ BBS ................... 408-648-3015 2400bps Vortex Systems............. BBS ................... 412-322-3216 2400bps (W) Wacom...................... BBS ................... 415-960-0236 2400bps Walker,Richer, & Quinn..... BBS ................... 206-324-2357 9600bps Walnut Creek (CDROM) ...... e-mail ................ info@cdrom.com Walnut Creek (CDROM) ...... FAX ................... 510-674-0821 Walnut Creek (CDROM) ...... General ............... 510-674-0783 Walnut Creek (CDROM) ...... General ............... 800-786-9907 Walt Disney Software....... BBS ................... 818-567-4027 2400bps Wangtek ................... BBS ................... 805-582-3620 9600b Wangtek ................... Fax ................... 805-583-8249 Wangtek ................... Fax Back............... 805-582-3381 Wangtek ................... Voice ................. 800-992-9916 Wangtek ................... Voice ................. 805-583-5255 Wangtek.................... BBS ................... 805-582-3370 2400bps Wantree Development........ BBS ................... 913-441-0595 14400bps Washburn & Co ............. General ............... 716-248-3627 Washburn & Co ............. FAX ................... 716-381-7549 Weitek Corp. .............. Fax ................... 408-738-1185 Weitek Corp. .............. General ............... 408-738-8400 Weitek..................... BBS ................... 408-522-7517 2400bps Weltec .................... T/S ................... 714-669-1955 Western Digital ........... BBS ................... 714-753-1068 14400bps Western Digital ........... BBS ................... 714-753-1234 2400b Western Digital ........... Fax Back .............. 714-932-4300 Western Digital ........... FTP Site .............. ftp.wdc.com Western Digital ........... France ................ 331-69-85-3914 Western Digital ........... Germany ............... 49-89-922006-60 Western Digital ........... Tech Support .......... 714-932-4900 Western Digital ........... Tech Support .......... 800-832-4778 Western Digital ........... UK .................... 44-372-360387 White Water Systems ....... BBS ................... 708-328-9442 2400bps Word Perfect / Novell ..... Fax ................... 801-229-1566 Word Perfect Corp ......... BBS ................... 801-225-4414 14400bps Word Perfect Corp ......... Tech Support DOS ver .. 800-541-5096 Word Perfect Corp ......... T/S Mac ver 2.1 ....... 800-336-3614 Word Perfect Corp ......... T/S Mac ver 3.0 ....... 800-228-2875 Wordtech .................. BBS ................... 415-254-1141 2400bps Wyse Technology ........... BBS ................... 408-922-4400 Wyse Technology ........... Tech Support .......... 408-435-2770 (X) Xebex ..................... General ............... 702-883-4000 Xerox Computer Serv........ General ............... 213-306-4000 Xircom..................... BBS ................... 818-878-7618 14400bps Xircom..................... Tech Support .......... 800-874-4428 XTree...................... BBS ................... 805-546-9150 2400bps Xyquest.................... BBS ................... 508-667-5669 2400bps (Y) Y-E Data .................. General ............... 714-898-3677 Young Micro Systems ....... General ............... 800-365-VEGA (Z) Zenith .................... T/S ................... 708-808-4300 Zenographics............... BBS ................... 714-851-3860 2400bps Zeos International ........ Customer Service ...... 800-848-9022 Zeos International ........ Sales ................. 800-423-5891 Zeos International ........ T/S Fax ............... 612-633-4607 Zeos International ........ Tech Support .......... 800-228-5390 Zeos International ........ Upgrade Sales ......... 800-874-2943 ZEOS Online Graphics BBS... BBS ................... 612-362-1219 Zoltrix ................... BBS ................... 510-657-7413 14400bos Zoom Telephonics (24HR) ... BBS ................... 617-423-3733 28800bps Zoom Telephonics .......... Sales ................. 800-666-6191 Zsoft...................... BBS ................... 404-427-1045 14400bps Zyxel Communications ...... BBS ................... 714-693-0762 Zyxel Communications ...... Service Center ........ 714-693-0804 S) 10.0 Acknowledgments Thanks to the following people for their contributions to the faq: Carsten Grammes (cagr@rz.uni-sb.de), Mike Long (mike.long@analog.com), Cameron L. Spitzer (cls@truffula.sj.ca.us), John M. Grohol (grohol@alpha.acast.nova.edu), Jeff Abramson (jabram@ichips.intel.com), Ronald Geens (rgeens@wins.uia.ac.be), Paul Leslie Strople (strople@ug.cs.dal.ca), David Reeve Sward (sward+@CMU.EDU), zeos@zeos.com, Steve Rusk (zz96sr@sdacs.ucsd.edu), Arnoud Martens (arnoud@ijssel.hacktic.nl), Steve Walters (swwalters@fl51mail.space.honeywell.com), comins@tecrus.enet.dec.com, Frederick J. Ingham (p00736@psilink.com), Shaun Burnet (burnesa@cat.com), John Anthony Ruchak (jruchak@mtmis1.mis.semi.harris.com), Herbst OMR (herbst@techunix.technion.ac.il), Wayne Schlitt (backbone!wayne@tower.tssi.com), Lee Fisher (leefi@microsoft.com), Joeseph H Allen (jhallen@world.std.com), pieterh@sci.kun.nl, Ron Bean (rbean@execpc.com), Will Spencer (will@gnu.ai.mit.edu), Declan Hughes (hughes@cat.rpi.edu), Ronald Fowler (rfowler@access.digex.net) and the many others who helped bring the FAQ to where it is today. =============== Ralph Valentino (ralf@worcester.com) (ralf@alum.wpi.edu) Senior Design Engineer, Instrinsix Corp.