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Subject: comp.groupware FAQ: Bibliography2: Frequently Asked Questions

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Archive-name: comp-groupware-faq/bibliography2 Posting-Frequency: monthly Last-modified: 1995.5.13 Version: 3.2 Copyright: 1990 - 1995 (C) David S. Stodolsky, PhD
Groupware Bibliography - Part 2 =============================== Roles in Meetings ----------------- From: lampert@uri.csmil.umich.edu (Robin Lampert) Subject: Literature on Roles in Meetings Date: 18 Jun 92 00:24:34 GMT Organization: Cognitive Science and Machine Intelligence Lab, U. of Michigan --- Purpose of Post A few months ago, I posted asking for for information or references to empirical or observational research on the role or activities that people fulfill in work-group meetings (e.g., recording decisions, avoiding digressions, keeping the agenda). This posting is about some of the information I've found. (There's more, but this was already way to long.) --- About the Literature * Much of the literature on groups comes from the 1950's and 60's. There's a current resurgence of interest in groups and teams. * Much of the work from the '50s & '60 was done by people affiliated with the National Training Laboratories (NTL). * There are several very different definitions of "role" in the literature. McGrath describes five diffent sets of literature about "roles". * There are hundreds, if not thousands, of books with advice on how to hold a meeting. * There is very little empirical work on groups, meetings and roles. (In fact, I probably found as many comments lamenting this fact, as articles or books reporting data and results.) --- What's Included Here Since I'm still making my way through what I'm finding, I can't personally recommend all of the following list. It is an edited list of responses (from both usenet and other sources -- discussions with various faculty members, library searches). I have tried to weight it towards the most frequently/highly recommended books. I have not included the "how to" books. --- Top Three Probably the most commonly mentioned authors were Bales, Hackman and McGrath. (Note: The call numbers may not be exactly right, but they're close. The UofM libraries sometimes use a slightly different call number than the standard.) Some of their works are: Bales , Robert F. _Interaction Process Analysis: A Method for the Study of Small Groups_. The University of Chicago Press; 1950, and 1976?; c1950; ISBN: 0-226-03618-9. Call number: HM 291 .B18 1976 Library of Congress Catalog Card Number: 76-15042. Bales, Robert Freed, _Personality and Interpersonal Behavior_. Holt, Rinehart and Winston; c1970; ISBN: SBN: 03-080450-7. Library of Congress Catalog Card Number: 71-84682. Call number: HM 133 .B18 Hackman, J. Richard (ed.). _Groups that work (and those that don't): creating conditions for effective teamwork_. 1st ed. Jossey-Bass, 1990. ISBN: 1555421873 Call number HD 66 .G761 1990 Hackman, J. Richard. The design of work teams. in: Lorsch, Jay W., (ed.). Handbook of Organization Behavior. Englewood Cliffs, NJ: Prentice Hall; c1987. Hackman, J. Richard; Kaplan, Robert E. Interventions into group process: An approach to improving the effectiveness of groups. Decision Sciences; 1974; 5: pp. 459-480. McGrath, Joseph E. _Groups: Interaction and Performance_. Prentice-Hall, Inc.; 1984; ISBN: 0-13-365700-0. Call number HM 131 .M3771 1984 Chapter 18 is especially relevant to roles. McGrath, Joseph E. and Altman, Irwin. _Small Group Research: A Synthesis and Critique of the Field_. Holt, Rinehart and Winston, Inc.; 1966. Call number HM 131 .M135 --- Other recommendations: Tom McFeat 1974. Small Group Cultures. Pergommon. He examined the transmission of information in experimental and natural small groups. If you don't mind going back a few years, you will find some good ideas in the Role Theory chapter in the Handbook of Social Psychology, G. Lindzey and E. Aronson (Eds.) Volume 1, 1968 The chapter written by V. Allen and T. R. Sarbin mentions briefly the work of Bales, who was the most influential researcher in the 50s and 60s. Also Mann, R. D., Gibbard,G.S and Hartman, J.J.(1967) INTERPERSONAL STYLES AND GROUP DEVELOPMENT, (Wiley). I suggest you scan recent editions of the Annual Review of Psychology for reviews of group process research. Biddle, Bruce J.; Thomas, Edwin J., Editors Role Theory: Concepts and Research. John Wiley & Sons, Inc.; c1966. Call number HM 131 .B58 Library of Congress Catalog Card Number: 66- 11520. A fairly comprehensive look at role theories. Couch, Carl J. Researching Social Processes in the Laboratory. JAI Press Inc.; c1987. (John Clark, Department of Sociology, University of Minnesota. Contemporary Studies in Sociology: Theoretical and Empirical Monographs; v. 6); ISBN: 0-89232-823-1 Library of Congress Card Number: 87-2758. Not really about roles, but it is a good introduction to how to do empirical studies of groups. Hare, A. Paul. Handbook of Small Group Research: The Free Press of Glencoe. Mills, Theodore M., The Sociology of Small Groups. Prentice-Hall, Inc.; 1967. Hosking, Dian-Marie; Morley, Ian E. A Social Psychology of Organizing: People Processes and Contexts. Wheatsheaf c1991; ISBN: 0-7450-1053-9 0-7450-1054-7 pbk. Call number HM 131 .H775 1991. Polley, Richard Brian; Hare, A. Paul; Stone, Philip J., (Eds.). The SYMLOG Practitioner. New York, Westport, Connecticut, London: Praeger; 1988; c1988; ISBN: 0-275-92364-9. Call number HM 133 .S89 1988 Library of Congress Catalog Card Number: 87-37684. SYMLOG is a form of coding which comes out of Bales' work. Schein, Edgar H. Organizational psychology. 2d ed. ed.; 1972; c1970. 3d ed. ed.; 1980. ISBN: 0136413404 0136413323 (pbk.) Schein, Edgar H. Process consultation; 1969; c1987; 2 volumes. Schein, Edgar H.; Bennis, Warren G., (eds?) Personal and organizational change through group methods: the laboratory approach. c1965. Includes appendices about the "National Training Laboratories", their fellows, associates, etc. Shaw, Marvin E., Group Dynamics: The Psychology of Small Group Behavior. 3rd ed. McGraw-Hill Book Company. Call number HM 133 .S53 1981 Smith, Peter B. Groups Within Organizations: Applications of Social Psychology to Organizational Behaviour. Harper & Row, Publishers; c1973; ISBN: 06-318008-0 (cloth) 06-318009-8 (paper). Call number HM 131 .S66 Stogdill, Ralph M. Individual Behavior and Group Achievement: A Theory: The Experimental Evidence. New York: Oxford University Press; 1959; Thibaut, John W.; Kelley, Harold H., The Social Psychology of Groups. ? ed. John Wiley & Sons, Inc. Call number HM 251 .T43 1986. Tubbs, Stewart L. A Systems Approach to Small Group Interaction. 3rd ed. Random House. Call numberHD66 .T821 1984 --- A few references dealing specifically with groupware: Elam, Joyce J.; Walz, Diane A study of conflict in group design activities: Implications for computer-supported cooperative work environments. Edited by: Konsynski, B. R. Proceedings of the Twenty-First Annual Hawaii International Conference on System Sciences. Vol.III. Decision Support and Knowledge Based Systems Track; 5-8 January 1988; Kailua-Kona, HI, USA; 1988; c1988; III: pp. 247-54. x+533 pp.; ISBN: 0 8186 0843 9. Nunamaker, J. F.; Applegate, Lynda M.; Konsynski, Benn R. Computer-Aided Deliberation: Model Management and Group Decision Support. Computer-Aided Deliberation: Model Management and Group Decision Support. _Operations Research_ Vol: 36 Iss: 6 Nov/Dec 1988 pp: 826-848 Jrnl Code: OPR ISSN: 0030-364X Olson, Gary M.; Olson Judith S.; Storrosten, Marianne; Carter, Mark R.; Herbsleb, James; Rueter, Henry, University of Michigan. The structure of activity during design meetings. To appear in: T. Moran & J. Carroll, (Eds.). _Design Rationale_. Poole, Marshall Scott; Roth, Jonelle Decision development in small groups IV: A typology of group decision paths. Human Communication Research; Spring 1989; 15(3): pp. 323-356. Richard Watson, Gerardine DeSanctis and Marshall Scott Poole Using a GDSS to facilitate group consensus: some intended and unintended consequences September 1987 [draft?] forthcoming, MIS Quarterly Graduate course in CSCW ----------------------- From: saul@cpsc.UCalgary.ca (Saul Greenberg) Subject: Course on groupware Date: 10 Jun 92 07:58:10 GMT I taught a graduate course in CSCW this past fall, in the Department of Computer Science at U of Calgary. I used a reading list instead of a a text (enclosed below), and some students presented their own papers not included in the list. (Videos of systems were also shown). The critical component for learning were the extensive discussions we had. Student assignments were: -presentation and leading discussions of papers in class -critical review of 4 papers -in-depth critical review of an area -a project, usually involving system building or evaluation Projects included things like: -evaluating use of mail, especially on how messages are related to each other -implementation of a system that displays who is around, and connecting appropriate media channels -foundations of a groupware toolkit and so on. The course worked out really well. The readings were also reasonable, although I would probably change some of them. CPSC 601.13 Computer Supported Cooperative Work Conceptual Overviews 1. Greenberg, S. (1990) ''Feasibility study of a national high speed communications networks for research and development: Future applications.'' Research Report, Learning and Collaborationg Group , Advanced Computing and Engineering Department, Alberta Research Council, Calgary, Alberta. 2. Bair, J. H. (1989) ''Supporting cooperative work with computers: Addressing meeting mania.'' In Proceedings of the 34th IEEE Computer Society International Conference--CompCon Spring, p208-217, San Francisco, CA, February 27-March 3. 3.Bannon, L. J. and Schmidt, K. (1989) ''CSCW: Four characters in search of a context.'' In Proceedings of the 1st European Conference on Computer Supported Cooperative Work (EC-CSCW '89), p358-372, Gatwick, U.K., September 13-15, Computer Sciences House, Sloug, UK. General Issues 4. Ellis, C. A., Gibbs, S. J. and Rein, G. L. (1991) ''Groupware: Some issues and experiences.'' Comm ACM, 34(1), p38-58, January. 5. Grudin, J. (1989) ''Why groupware applications fail: Problems in design and evaluation.'' Office: Technology and People, 4(3), p245-264. 6. Johansen, R. (1988) Groupware: Computer Support for Business Teams , The Free Press, Macmillan Inc., New York. Excerpt, Ch 1 and 2. 7. Cockburn, A. J. G. and Thimbleby, H. (1991) ''A reflexive perspective of CSCW.'' ACM SIGCHI Bulletin, 23(3), p63-68, July. Electronic mail/Asynchronous Communication 8. Sproull, R. (1991) ''A lesson in electronic mail.'' In Connections: New ways of working in the networked organization, p177-184, L. Sproull and S. Kiesler ed.MIT Press. 9. Eveland, J. D. and Bikson, T. K. (1988) ''Work group structures and computer support: A field experment.'' In Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '88), p324-343, Portland, Oregon, September 26-28, ACM Press. 10. Mackay, W. (1988) ''More than just a communication system: Diversity in the use of electronic mail.'' In Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '88), p344-353, Portland, Oregon, September 26-28, ACM Press. 11. Malone, T. W., Grant, K. R. and Turbak, F. A. (1986) ''The Information Lens: An intelligent system for information sharing in organizations.'' In Proceeding of the SIGCHI Human Factors in Computing Systems, p1-8, Boston, Mass, April 13-17, Association for Computing Machinery. Reprinted in Olson (1989). 12. Borenstein, N. and Thyberg, A. (1988) ''Cooperative work in the Andrew message system.'' In Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '88), p306-323, Portland, Oregon, September 26-28, ACM Press. 13. Mackay, W., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D. and Card, S. K. (1989) ''How do experienced Information Lens users use rules?'' In Proceedings of the ACM Conference on Human Factors in Computing Systems, Austin, Texas, April 30-May 4, ACM Press. 14.Winograd, T. (1988) ''Where the action is.'' Byte, December. 15. Winograd, T. (1988) ''A language/action perspective on the design of cooperative work.'' Human Computer Interaction, 3(1), p3-30. Reprinted in Greif, 1988. An earlier version appeared in CSCW '86. 16. Lai, K.-Y. and Malone, T. W. (1988) ''Object Lens: A 'spreadsheet' for cooperative work.'' In Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '88), p115-124, Portland, Oregon, September 26-28, ACM Press. Computer Support for face to face meetings 17. Tang, J. C. (1991) ''Findings from observational studies of collaborative work.'' Int J Man Machine Studies, 34(2), p143-160, February. In the special edition on CSCW & Groupware. Republished in Greenberg, 1991. 18. Jay, A. (1976) ''How to run a meeting.'' Harvard Business Review, 54(2), p43-57, March-April. 19. Stefik, M., Bobrow, D. G., Foster, G., Lanning, S. and Tatar, D. (1987) ''WYSIWIS revised: Early experiences with multiuser interfaces.'' ACM Trans Office Information Systems, 5(2), p147-167, April. An earlier version appeared in CSCW '86. 20. Mantei, M. (1989) ''Observations of executives using a computer supported meeting environment.'' Decision Support Systems, 5, p153-166, June. 21. Tatar, D. G., Foster, G. and Bobrow, D. G. (1991) ''Design for conversation: Lessons from Cognoter.'' Int J Man Machine Studies, 34(2), p185-210, February. In the special edition on CSCW & Groupware. Republished in Greenberg, 1991. 22. Nunamaker, J. F., Dennis, A. R., Valacich, J. S., Vogel, D. R. and George, J. F. (1991) ''Electronic meeting systems to support group work.'' Comm ACM, 34(7), p40-61, July. Computer Support for remote meetings 23. Greenberg, S. (1990) ''Sharing views and interactions with single-user applications.'' In Proceedings of the ACM/IEEE Conference on Office Information Systems, p227-237, Cambridge, Massachusets, April 25-27. 24. Minneman, S. L. and Bly, S. A. (1991) ''Managing a trois: A study of a multi-user drawing tool in distributed design work.'' In ACM SIGCHI Conference on Human Factors in Computing Systems, p217-224, New Orleans, April 28-May 2, ACM Press. 25. Greenberg, S., Roseman, M., Webster, D. and Bohnet, R. (1992) ''Issues and experiences designing and implementing two group drawing tools.'' In Proceedings of Hawaii International Conference on System Sciences, Kuwaii, Hawaii, January, IEEE Press. 26. Kraut, R., Egido, C. and Galegher, J. (1988) ''Patterns of contact and communication in scientific collaboration.'' In Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '88), p1-12, Portland, Oregon, September 26-28, ACM Press. 27. Egido, C. (1988) ''Video conferencing as a technology to support group work: A review of its failures.'' In Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '88), p13-24, Portland, Oregon, September 26-28, ACM Press. 28. Smith, R. B., O'Shea, T., O'Malley, C., Scanlon, E. and Taylor, J. (1989) ''Preliminary experiences with a distributed, multi-media,problem environment.'' In Proceedings of the 1st European Conference on Computer Supported Cooperative Work (EC-CSCW '89), Gatwick, U.K., September 13-15, Computer Sciences House, Sloug, UK. 29. Fish, R. S., Kraut, R. E. and Root, R. W. (1992) ''Evaluating video as a technology for informal communication.'' In ACM/SIGCHI Conference on Human Factors in Computing Systems, Monteray, California, May, ACM Press. In Press. _____________________________________________________ Dr Saul Greenberg (saul@cpsc.ucalgary.ca) Department of Computer Science, University of Calgary Calgary, Alberta CANADA T2N 1N4 Phone: (403) 220-6087 Fax: (403) 284-4707 Also see: CSCW Bibliography ftp from: ftp.cpsc.ucalgary.ca directory: pub/CSCWbibliography/README Virtual reality and synchronous CSCW ------------------------------------ From: wilk@Informatik.TU-Muenchen.DE (Christian Wilk) Subject: Summary of VR&CSCW Date: Tue, 1 Feb 1994 13:52:16 GMT Here is the summary of my request on VR & synchronous CSCW. Every article is seperated by an underline. ------------------------------ Benford, Steve and Lennart Fahlen (1993), 'A spatial model of interaction in large virtual environments' In Prodeedings of ECSCW-93, ed. G. De Michelis, C. Simone, & K. Schmidt, 13-17 September, Milan: Kluwer Academic Publishers. ------------------------------ BrickNet: A Software Toolkit for Network-Based Virtual Worlds Gurminder Singh, Luis Serra, Willie Png, Hern Ng Institute of Systems Science National University of Singapore Kent Ridge Singapore 0511. gsingh@iss.nus.sg Abstract Network-based virtual worlds allow multiple virtual worlds connected on a network to share information with one another. The development effort required to produce a network-based virtual world is quite large. The BrickNet toolkit simplifies this development by providing the standard facilities required by a wide range of network-based virtual worlds. It provides support for graphical, behavioral and network modeling of virtual worlds in an object-oriented fashion. BrickNet enables graphical objects to be maintained, managed, and used efficiently, and permits objects to be shared by multiple virtual worlds. In this paper, the architecture and implementation of BrickNet are described. ------------------------------ Benford, S., Ingram, R. and Rodden,T. (1992). Exploiting virtual reality as a conceptual model for CSCW. In Proceedings of IEE Colloquium on 'Using Virtual Worlds' (Digest No.093) (pp. 1/1-5). London, UK: IEE. Harashima, H. (1993). Towards intelligent visual media. Journal of the Institute of Television Engineers of Japan. vol.47, no.1, pp. 18-23. Suzuki, G., Sugawara, S., Watanabe, K. and Nagashima, Y. (1993). Virtual collaborative workspace. NTT Review. vol.5, no.2. pp. 74-81. Wexelblat, A. (1993). The Reality of Coperation: Virtual Reality and CSCW. In A. Wexelblat (Ed.) Virtual Reality: Applications and Explorations, pp. 23-44. Cambridge, MA: Academic Press Professional. ------------------------------ I recently read an interesting series of articles on VR in the October 1993 issue of IEEE Spectrum. On page 30, one of the articles in the series (entitled "A 'Room' with a 'View'") talks about a research project, at the Electronic Visualization Laboratory of the University of Illinois at Chicago, called the Cave. To quote the short introduction to the article: "To match virtual reality to real tasks, researchers built a smoothly functioning walk-in system mostly from off-the-shelf components." ------------------------------ You could take a look in /pub/MultiG at ftp.kth.se. The MultiG project has generated some papers on CSCW and VR. Unfortunately not everything is in the ftp archive. You could also talk to Lennart E Fahlen <lef@sics.se> who can point you to further research. Collaborative Multimedia ------------------------ V. Anupam and C.L. Bajaj Collaborative Multimedia Scientific Design in SHASTRA, Proceedings of the 1993 ACM SIGGRAPH Symposium on Multimedia'93, Anahiem, CA. Subject: Announcing OCEAN WWW pages Date: 1 Mar 1995 16:18:57 GMT The new OCEAN department at GMD-IPSI announces its WWW pages at http://www.darmstadt.gmd.de/publish/ocean/home.html The people working in this research department at the Integrated Publication and Information Systems Institute (IPSI) of the German National Research Center for Computer Science (GMD) provide detailed information about their work in the area of open hypermedia-based collaborative applications. The most prominent projects so far are SEPIA, a cooperative hypermedia authoring environment, and its successor DOLPHIN, providing meeting-room oriented support for group work. In addition to publications about these and other projects the site provides links to related WWW pages in the area of hypertext/ hypermedia and groupware/ computer-supported cooperative work (CSCW). --------------------------------------------------------------------. | Joerg Geissler | Phone: ++ 49 - 61 51 - 8 69 - 9 24 | | GMD-IPSI, OCEAN | Fax: ++ 49 - 61 51 - 8 69 - 9 66 | | Dolivostrasse 15 | Location: room 334 (3rd floor) | | 64293 Darmstadt, Germany | Email: geissler@darmstadt.gmd.de | |--------------------------------------------------------------------| | http://www.darmstadt.gmd.de/publish/ocean/people/geissler.html | `--------------------------------------------------------------------' Desktop videoconferencing ------------------------- From: janicewolf@aol.com (Janicewolf) Newsgroups: comp.groupware Subject: Desktop videoconferencing Report Date: 2 May 1994 18:21:11 -0400 Applied Business teleCommunication's (ABC)has just released its "Desktop Videoconferencing Report" . The report is a 3-ring binder that is updated quarterly. It includes essays from industry leaders, comparative product matricies and individual write-ups on products and manufacturer and distributor contact listings. The report is $150 and includes the initial binder and 3 quarterly updates. Volume 1, Quarter 1 includes: Section 1 - Introduction - Editorial Advisory Board - Industry/Vendor Contact list - Glossary of Desktop videoconferencing Terminology Section 2 - Essays - Desktop Videoconferencing: An Introduction - Personal Video Communications: Desktop Videoconferencing and Consumer Videotelephony - Networking Approaches - Desktop Video for Instruction Section 3 - Product Reports Section 4 - Matrix Comparison Charts - Features - Platforms - Networking - Packages From: larettin@eos.ncsu.edu (Leigh Anne Rettinger) Newsgroups: comp.groupware Subject: WWW Desktop Videoconferencing Product Survey Date: 26 Sep 1994 19:53:37 GMT I am maintaing a World Wide Web page about available desktop videoconferencing products. The survey may be found at the following URL: http://www2.ncsu.edu/eos/service/ece/project/succeed_info/dtvc_survey/survey.html Comments and feedback are welcome. If you do not have WWW access I will be glad to send you the information through email. -- Leigh Anne Rettinger larettin@eos.ncsu.edu Graduate Student, Computer Engineering, North Carolina State University <a href=http://www2.ncsu.edu/eos/users/l/larettin/www/lar.html>My home page</a> Mapping Logical Arguments ------------------------- Newsgroups: alt.hypertext,comp.groupware From: "Michael Chui" <mchui@cs.indiana.edu> Subject: Re: Looking for Designs for Mapping Logical Arguments Date: Sat, 30 Apr 1994 19:58:27 -0500 In article <9404291127.AA10463@rx7.intercon.com>, Dave Kosiur <doc@intercon.com> wrote: >In article <pjohnson.1.2DBDDB08@hookup.net>, pjohnson@hookup.net (Peter >Johnson) writes: >> I'm interested designs for representing information organized around >> the deconstruction of logical arguments. The general task I have in >> mind is the analysis of public policy but I am also interested in >> finding other more generic or specific designs, or prototypes which >> may provide some ideas. > >Take a look at the IBIS and gIBIS systems. You also might want to look at the following reference: Smolensky, Bell, Fox, King & Lewis, "Constraint-Based Hypertext for Argumentation" in _Hypertext '87 Proceedings_, ACM, 1989. A gIBIS paper follows Smolensky et al. A third paper by Catherine Marshall involving modeling of a type of policy decision- making process is also included in those Proceedings, and would also probably be of interest. Michael Chui mchui@cs.indiana.edu Gesturing in electronic whiteboards ----------------------------------- From: schayne@acs.ucalgary.ca (Stephen Hayne) Subject: Re: wanted: articles on gesturing in electronic whiteboards Date: Tue, 24 May 1994 17:10:09 GMT Daniel Mittleman (dmittleman@misvms.bpa.arizona.edu) wrote: : In article <2rpbe7$i9t@felix.seas.gwu.edu>, timur@seas.gwu.edu (Timur Tabi) writes... : > : >Could someone point me toward articles or books that discuss (in any way) : >the value of gesturing for electronic whiteboards (a.k.a. group sketch : >tools)? Anything I can ftp would be even better. Thanx, I need this info : >ASAP, so you do know of one, please let me know. : Calgary has a CSCW article list that is ftp-able (maybe Steve or : someone will post here how to get it - I can never remember). You can get a copy of our initial paper entitled "Gesturing Through Cursors: Implementing Multiple Pointers in Group Support Systems" from "ftp.cpsc.ucalgary.ca" in the directory "pub/papers/Gesture.paper". This paper won the "Best Paper Award" at the Hawaii International Conference on System Sciences in 1993. A revised and updated version has just appeared in the December issue of the Journal of Management Information Systems. -- Stephen C. Hayne, Associate Professor, MIS, University of Calgary __!__ (403)220-7161 schayne@acs.ucalgary.ca Shared WhiteBoard Standard? --------------------------- From: jsteer@zydacron.com (Jon Steer) Newsgroups: comp.groupware Subject: Re: Shared WhiteBoard Standard? Date: Mon, 11 Jul 1994 19:01:01 In article <19940705.015530.606@almaden.ibm.com> dawilson@VNET.IBM.COM (Dave Wilson) writes: >In <fridayCsFIG3.93M@netcom.com> Carol Anne Ogdin writes: >> >>Not only is there no standard, all products on the market at the moment are >>both mutually-incompatible and proprietary. >While I agree on the issue of the lack of interoperability, be aware that >there is a standard waiting in the wings. I gather that operation and >datastreams for shared whiteboards are covered in one of the T series >documents from the CCITT (can't remember their new name - ITU ?). From >what I hear, the model proposed is rather restrictive (single plane per >participant, single colour per plane for annotation, etc.) but at least >it is a start. >I don't know a great deal about this but will try to find the document >number once I finish moving offices today ! The Proposed standards are loosely called T.12x , where a couple of the standards in the group have already been ratified. The ITU numbers for them are T.123, T.124, T.125. Basically, T.123 covers layer 2-4 (ISO model) and T.124 covers conferencing control. There are currently several vendors of T.12x software stacks which you can buy. regards, jon Groupware from a managerial view point -------------------------------------- From: lubich@switch.ch (Hannes Lubich) Newsgroups: comp.groupware Subject: Re: Wanted: Books of Groupware Date: 31 May 1994 08:17:25 GMT Joshua Kuo (joshua@hntp2.hinet.net) wrote: : Can anyone suggest some good books in discussing the development, trend : use and impact of groupware? I would like to know more about groupware : from a managerial view point. Thanks. : Joshua Joshua et al., as far as I can see, there are very few books in this area (I've just finished writing one myself and have done some survey work). Besides some periodicals (some specific on CSCW, others more related to office automation, and comp. sci.), here's my list of books (sorry for the poor formating, it's just copied from an MSWord document). CHeers --HaL CSCW Proceedings (of course): ----------------- [CSCWO?86] Proceedings CSCWO?88, Conference on Computer-Supported Cooperative Work, Austin, TX, 1986 [CSCWO?88] Proceedings CSCWO?88, Conference on Computer-Supported Cooperative Work, Portland, 1988 [CSCWO?89] Proceedings E-CSCW 89, First European Conference on CSCW, Gatwick, Sep. 1989 [CSCWO?90] Proceedings CSCWO?90 Conference on Computer-Supported Cooperative Work, Los Angeles, CA, Oct. 1990 [CSCWO?91] Proceedings International Workshop on CSCW, Informatik Reporte des Institut fACr Informatik und Rechentechnik Berlin, 4/91, Apr. 1991 [E-CSCWO?91] E-CSCW 91: The Second European Conference on CSCW, Kluver Academic Publishers, Amsterdam, Sep. 1991 [CSCWO?92] Proceedings CSCWO?92, Toronto, Canada, Oct. 1992 [E-CSCWO?93] Proceedings Third European Conference on CSCW, Milan, 1993 Other Proceedings I found useful: --------------------------------- [IFIPO?84] Proceedings IFIP WG 8.4 International Working Conference on Multi- User Interfaces and Applications, Heraklion, Sep. 1990 [IEEO?90] O!CSCW: Some Fundamental IssuesO', IEE Computer and Control Division Colloquium, Nov. 1990 [IFIPO?91a] Proceedings IFIP TC8/WG8.3/WG8.4 Working Conference on Support Functionality in the Office Environment, Canterbury, Kent, Sep. 1991 [IFIPO?91b] Proceedings IFIP TC8 Conference on Collaborative Work, Social Communications, and Information Systems (COSCIS), Helsinki, Aug. 1991 [ACMO?92] Proceedings ACM CHIO?92 Conference on Human Factors in Computing Systems, 37-48, May 1992 Text books and collections of articles) on CSCW and related stuff (incomplete): ------------------------------------------------------------------------------ [Bae 87] Ronald M. Baecker (Ed.), William A.S. Buxton (Ed.), Readings in Human-Computer Interaction D- A Multidisciplinary Approach, Morgan Kaufmann Publishers, Los Altos, CA, 1987 [Bui 87] Tung X. Bui, Co-oP, A Group Decision Support System for Cooperative Multiple Criteria Group Decision Making, Lecture Notes in Computer Science Nr. 290, Springer, 1987 [Gal 90] J. Galegher, R. Kraut, C. Egido (Eds.), Intellectual Teamwork, Lawrence Erlbaum Associates, Hillsdale, New Jersey, 1990 [Gre 88] Irene Greif, Computer-Supported Cooperative Work: A Book of Readings, Morgan Kaufmann Publishers, Inc., San Mateo, CA, Sep. 1988 [Gre 91] Saul Greenberg, An Annotated Bibliography of Computer Supported Co- operative Work, ACM/SIGCHI Bulletin, Jul. 1991 [Joh 88] Robert Johansen, Groupware-Computer Support for Business Teams, The Free Press, Collier Macmillan Publishers, New York, 1988 [Kay 91] Anthony R. Kaye (Ed.), Collaborative Learning Through Computer Conferencing: The Najaden Papers, NATO ASI Series, Series F, Vol. 90, Springer Verlag, Berlin, 260, 1991 [Mar 92] David Marca, Geoffrey Bock, Groupware: Software for Computer-Sup- ported Cooperative Work, IEEE Computer Society Press, 1992 [McG 84] J. E. McGrath, Groups: Interactions and Performance, Prentice Hall, Englewood Cliffs, 1984 [Opp 92] Susanna Opper, Henry Fersko-Weiss, Technology for Teams D- Enhancing Productivity in Networked Organizations, Van Nostrand Reinhold, New York, 181, 1992 [Pas 78] W. A. Pasmore (Ed.), J. J. Sherwood (Ed.), Sociotechnical Systems D- A Sourcebook, La Jolla, University Associates, 1978 [Rap 91] Matthew Rapaport, Computer Mediated Communications, Wiley Professional Computing Series, New York, 373, 1991 [Sch 90] Michael Schrage, Shared Minds D- The New Technologies of Collaboration, Random House, New York, 1990 [Sha 76] M. E. Shaw, Group Dynamics: The Psychology of Small Group Behaviour, McGraw-Hill, New York, 1976 [Sha 93] Mike Sharples (Ed.), Computer Supported Collaborative Writing, Springer-Verlag, 1993 [Wil 91] Paul Wilson, Computer Supported Cooperative Work, The Government Centre for Information Systems, CSC Europe, 1991 [Win 86] T. Winograd, F. Flores, Understanding Computers and Cognition: A New Foundation for Design, Norwood, New Jersey, Ablex, 1986 -- ============================================================================== | Hannes P. Lubich Voice: +41 1 268 15 55 (direct) 15 50 (line) | | SWITCH Head Office Fax : +41 1 268 15 68 | | Limmatquai 138 Mail : lubich@switch.ch | | CH-8001 Zurich Mail : S=lubich; O=switch; P=switch; A=arcom; C=ch; | | Switzerland Phys : 47 23'N, 8 33' E, GMT + 1 | ============================================================================== David S. 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